Phoenix X 209

Nice, clean, great layout and location!

Great condo! Loved the balcony

This place is always nice. We have stayed there the last 3 years for our beach vacation. Every year we stay in a different unit. The location is perfect!

Cockroaches. Microwave did not more for more than ten seconds. Patio furniture is about rusted apart. Tv remotes did not work. One tv did not work at all due to the cord being ripped apart.

Manager's Response

We had a great time and enjoyed our stay. The view of the beach and ocean were amazing. We prefer not to be in the middle of everything and enjoyed being able to travel easily into Gulf Shores and Foley to enjoy The Track, The Hangout and the outlet mall. We were also close enough that we made a day at Pensacola beach and were able to see the Blue Angels do a “beach buzz” and some other kid activities there. The condo met our needs but a few things could be replaced.
Pros:
Location
Heated indoor pool
Close enough to more touristy things but far enough away to be quiet
Indoor basketball (loud) but kept the kids happy and free entertainment since the 3 of them love to play.

Cons:
Pans in the kitchen warped
Some of the utensils/bowls/cookware were put away dirty.
Microwave didn’t heat/cook well
TV remotes need replaced as they didn’t work well (LR TV)
Housekeeping needs to do a better job cleaning between stays. Found candy and trash under beds when we were packing up before left.
Some of the furniture in the balcony needs replaced, rust/corrosion on the legs made them wobble.

We absolutely love this unit, but it needs MAJOR repairs to many things. We noticed more things this year than the last 2 years before. Here is a list we made: Light bulbs missing or not working in numerous places, Broom broken and put together with duck tape, Floor, fan and main light fixture dirty, blower dryer broken in master suit, Coffee pot close to being on its last leg, Refrigerator-drawers broken, shelves in door missing, Door to laundry room-slats dirty and floor dirty, Exhaust fan cover missing, closet doors broken in double full bedroom, ceiling fan full of dust, floor in kitchen dirty upon arrival. We love this unit and will stay again but it definitely needs some love!

The room is spacious and the layout suited our family. We chose this room because of its location just one floor above pool however we would not let the kids (older pre-teen/teen) because of the party scene at the pool with extremely loud and often vulgar music and drunk crowd. The unit itself was not clean (poop on outside of toilet, bloody pillow in closet, hand prints on glass doors). We found broken false nail, soda bottles, half eaten Cheeto, clothes tags and various other trash in every room. The refrigerator has broken drawers and shelves, some furniture in disrepair. There were dead batteries in TV remotes, burned out light bulbs in most lamps, extra blanket balled up on shelves and smelled like body odor. The entire room needs an overhaul and some updating. The balcony was nice in very early morning but that was it, any other time it was like Fort Lauderdale Spring Break. I am sure this is the chosen condo for those who love the FloraBama bar next door, it I had known that I would not have chosen this property for our family vacation.

Ok. Room needs updating and deep cleaned

This condo met all our expectations: great view of the beach from our balcony; easy access to all amenities; convenient parking garage; plenty of seating around bar & dining table for a large group; nice kitchen & bathrooms.

We had a great time in Orange Beach. The location of the complex was perfect. There were a few things that we thought could be addressed for the amount that was paid for a week. There was a huge hole in the ceiling in the smaller bathroom. Seemed like it used to be a vent but was not replaced. The master bathroom had a big water stain by the vent. The condo needs a deep cleaning. The base of the toilets were gross. There were dust bunnies and wrappers behind the chairs in the living room. They need more cups in the kitchen and a wine opener. The appliances were showing some wear and tear as well. The broom was duct taped together, which made sweeping almost impossible. We loved the balcony and the view was unbeatable.

Excellent!

Great stay. Clean and great view.

Unit 209 was nice. The beds were comfortable and table offered plenty of seating for the group. The balcony was very spacious, and offered enough room to spread out for morning coffee. Some of the glassware was cracked & chipped, the washing machine needed to be sprayed with mildew cleaner (we cleaned it best we could without chemicals). We really enjoyed the unit, it was as described.

Unit 209 was nice. The beds were comfortable and table offered plenty of seating for the group. The balcony was very spacious, and offered enough room to spread out for morning coffee. Some of the glassware was cracked & chipped, the washing machine needed to be sprayed with mildew cleaner (we cleaned it best we could without chemicals). We really enjoyed the unit, it was as described.

The property I booked was clean and very nice. The location was great, not too far from stores, etc. the layout was great and the unit was well stocked and clean. It was an easy check in process. We took advantage of the indoor pool as well as the outdoor pool. We spent a ton of time on the huge balcony. I will definitely consider booking with Phoenix Rentals again!

Approximately 26 of us traveled from all over the USA to Orange Beach for a week-long vacation/family reunion. We all stayed in Phoenix X. The accommodations were very comfortable and we felt at home. The only complaint I heard was that in the room with the 2 full-size beds, the mattresses were too soft/worn out. All of the appliances worked well and no other issues were noted. Everything was as described in the description of the condo. Check-in and check-out procedures were a breeze. we had no issues with accessing the condo through the keycode. We had no trouble with finding a place to park on our floor in the parking deck (4th of July week). We had an absolute blast and would love to come back again! Thank you for having us!!

The unit was amazing with the best views in the entire place. Charley is awesome and was very attentive to all our needs

There's a lot of good here. Location. Beautiful beach and right next to the Florabama! Unit size is awesome and plenty of furniture. Biggest balcony on the property. Nice master bath shower. 2nd floor is very nice. Easy to access pools and beach and can keep an eye on the kids. Check in went smoothly. Kitchen was stocked enough to cook what we wanted and you would need. Felt safe for me and kids everywhere on property.
Now the not as nice...refrigerator leaks water on floor (from ice maker perhaps?), coffee maker has a metal filter that doesn't fit machine so grounds leak all over including in the pot. No screen door on living room patio door. Knives all dull. Washing machine had issues. Got it to work "sometimes". Vacuumed barely worked (had to take apart and empty filter to get any suction) and no broom to clean up unit during stay and before check out. Found a large open safety pin in carpet by bed in master. Kitchen drawers and cupboards could use a whipping out. Most VRBO's we rented are owner based, not facility so wasn't used to some things like a sample sized dish soap, no dish scrubber, no kleenex, no extra garbage bags, etc. If you are used to renting direct from owner, something to keep in mind. I recognize all this feedback is first world problems, but wanted to be honest. It's a lovely area, you can't beat the sound of the ocean to fall asleep to and the view is amazing.

The room offered plenty of space and was close to everything we wanted to do for the weekend!

We enjoyed the well stocked kitchen. However the bedrooms needed to be attended to. The one bed in the Master needs to be replaced. It is horrible and lumpy. The hair dryer almost caught fire. The condo needs some updating .

Awesome condo with beautiful beach and pool view. Will stay here again.

Phoenix Vacation Rentals as a company is SUPERB!! Could not ask for a better experience!! The only disappointment we had was all the condo construction going on around us and the noise truly kept us from relaxing as much as we had hoped.

Phoenix Vacation Rentals as a company is SUPERB!! Could not ask for a better experience!! The only disappointment we had was all the condo construction going on around us and the noise truly kept us from relaxing as much as we had hoped.

Condo was very nice and really enjoyed the extended balcony. Could use a new couch but other than that everything was great.

We were able to check in a few hours early which was super nice since our car ride down from Green Bag Wisconsin went a lot faster than expected. Was clean. No complaints. Was a bummer the pool and access to the beach was blocked due to construction but that the outdoor pool was labeled in the description.

Condo needs updated furnishings. The couch was in horrible condition. The patch work done on the bathtub looks like a cat vomited in it. The shower valve is backwards. Cold is hot and hot is cold. There is paint on the light fixture glass in the bathroom, which is not a problem, but gives the impression that quality maintenance is not even a consideration.

Condo needs updated furnishings. The couch was in horrible condition. The patch work done on the bathtub looks like a cat vomited in it. The shower valve is backwards. Cold is hot and hot is cold. There is paint on the light fixture glass in the bathroom, which is not a problem, but gives the impression that quality maintenance is not even a consideration.

We had the Penthouse, and I was downsized by choice to this "nice" place. It was tiny, showers didn't drain, wall paper and paint coming off, epoxy patches in the shower, and a couch I wouldn't send my kid to college with.

Condo and location was absolutely amazing

Great location and was an extremely clean property. The beach area was well kept. I’d advise reaching out prior to booking to see if there’s any ongoing construction. Would book again and recommend.

Great location and was an extremely clean property. The beach area was well kept. I’d advise reaching out prior to booking to see if there’s any ongoing construction. Would book again and recommend.

Fabulous!!!!!!!!

We had a great visit while staying in Phoenix X unit 209. The condo was very clean and comfortable, but the guest bathroom could use some attention for some minor repairs. Love how close the unit was to the beach and the Flora-bama properties for food and drink. Our only suggestion would be to heat the outdoor pool. I cannot believe it would be cost prohibitive with the number of units.

We had a great visit while staying in Phoenix X unit 209. The condo was very clean and comfortable, but the guest bathroom could use some attention for some minor repairs. Love how close the unit was to the beach and the Flora-bama properties for food and drink. Our only suggestion would be to heat the outdoor pool. I cannot believe it would be cost prohibitive with the number of units.

Excellent location & the unit is beautiful. We had an awesome week. Plenty of room for my entire family!

We had a blast. It was great being next to the FloraBama. The condo had everything we needed huge balcony and great view!

The view was awesome!! Comfy beds and everything we needed to make it like home. THE ONLY complaint would be the internet. Phone service was sketchy at best and the WiFi was terrible. I found out that the WiFi device is in the front bed room room behind the bed in a service panel. Unless you sit on the bed your WiFi reception is almost non existsnt. The owner should move the device to the living room above the tv.

My friends and I had a great time at this condo. It was very nice, comfortable and spacious. We will be back!

This condo is everything listed and more. The location is wonderful and the view from the balcony is breathtaking. The owners have thought of everything that you would need. Phoenix X offers so many things to do for all ages. We couldn't have asked for a better vacation!

Great Place to stay and would recommend.

This condo is amazing and beautifully decorated. The balcony is huge and we enjoyed being able to sit out there as a family. It is close to the pool and was very convenient to get back and forth to the beach. Making a reservation was a breeze and the desk staff was incredibly helpful. We will definitely stay here again.

We stayed in this unit for a long weekend Girls Trip & it was the perfect place! Everything was clean & tidy. The location was great! The booking agent was fabulous & so helpful!! I highly recommend this unit!

We loved the condo! Working with Julia was a pleasure! She made sure everything was going well for us! Our only concern was we did have trouble with the internet being a little slow! We did have to do some work on our computer while we were there! Also, the big TV in the living room needs to be seen about! It would black out at times! It did not have as good of clarity as the bedrooms! I should have alerted Julia about these! I feel that she would have checked those for us! Other than those minor things everything else was great!

Manager's Response

Room was spacious and clean. One damaged chair when we arrived, but unimportant. Parking is convenient and so is the FloraBama! View of pool and beach was spectacular. Very large deck.

Had a great time. Room and premises were awesome. Will be back next year!

Manager's Response

Where to start? Excellent experience. I had a question about checking in just before arrival and my calls were responded to within minutes. The property is exactly what the description and pictures portray! The extended balcony was a super plus!Everything was clean which is very important.The master bedroom opens to the balcony. The room has darkening drapes so you have the option to sleep in late with the drapes closed or wake up to the beautiful early morning sunrise with the drapes open.The entire outside environment was kept clean and orderly by the very friendly staff [Brett Robinson].Ike's beach service catered to all! Ethan [with Ike's] was a very professional,friendly,and helpful person. We explored the infamous FloraBama which was mere steps from the entrance!I am a local and have stayed at various condos in Orange Beach and Gulf Shores. Phoenix X,room 209 was the best overall experience I have had in the last 22 years.I will be back next year!

This condo was absolutely beautiful. It was in a perfect location with an extremely large balcony. We thoroughly enjoyed our stay here.
The only complaints I have is that there were dishes in the dishwasher, unsure if they were clean or not, AND wet towels in the washer. That made me feel like the condo was not thoroughly cleaned prior to our arrival which was sort of upsetting.

This condo was absolutely beautiful. It was in a perfect location with an extremely large balcony. We thoroughly enjoyed our stay here.
The only complaints I have is that there were dishes in the dishwasher, unsure if they were clean or not, AND wet towels in the washer. That made me feel like the condo was not thoroughly cleaned prior to our arrival which was sort of upsetting.

Everything was great besides an exceptionally rude desk lady. We did not realize we needed to bring toilet paper on our stay. We ran out around two in the morning (we had a house full of girls) and the red headed desk girl (probably early 20s) was extremely rude. In the future, please inform people to bring toilet paper if your desk staff is not going to be accommodating.

Manager's Response

the shower in the master bedroom is awesome! It is so powerful. The room was great and we loved the loungers on the deck. The kids didn't especially like being this far down the beach. The staff at this complex were out every day cleaning and checking equipment. Security was so friendly.

the shower in the master bedroom is awesome! It is so powerful. The room was great and we loved the loungers on the deck. The kids didn't especially like being this far down the beach. The staff at this complex were out every day cleaning and checking equipment. Security was so friendly.

The condo was very clean, the layout was perfect and building was good. We had a minor issue with the hot water that the management was very quick to remedy. I would stay at this condo again and would definitly recommend it.

Manager's Response

Problems from the time we arrived in our unit. A/C, TV's, and several other things. Unit was clean but halls were not cleaned the whole time we were there. Same trash on floors when we got there and when we left.

Manager's Response

The rental was outstanding. We loved that it was on the 2nd floor. It was clean and neat. It was easy to find parking. We loved the indoor and outdoor pool. We have 3 young children and brought both my parents and my mother-in-law. It was enough room for all of us to be comfortable. The balcony was great. We plan to use this unit again in the future.

Manager's Response