Phoenix West 707

This unit was perfect for 2 families. The 4th bathroom allowed everyone to clean up quickly after a day at the beach. The views are wonderful. Being able to park on the 7th floor made access so easy. The kitchen is the most well stocked of any rental we’ve ever stayed in. The beds were comfortable and there was plenty of seating in the large living area. The amenities kept us all busy - pools, lazy river, pickleball. We will stay again for sure!

We had a wonderful stay in Phoenix West 707. The unit was decorated beautifully, and had everything we needed for a comfortable stay. I was impressed with how clean the kitchen was. It is a large unit, so plenty of room for adults and children to spread out and enjoy. I would definitely book this unit again.

Despite the tropical storm we had an amazing time!

We had a wonderful Spring Break in Orange Beach. Unit 707 was perfect for a party of 7. 5 adults and 2 children. The 7th floor was awesome because you could sit in the unit and still see the ocean. A plus was the ability to drive to the 7th floor parking and unload very close to the unit. The kitchen was totally equipped with every possible item you could need. We would definitely stay in this unit if we came back to Orange Beach.

The condo was beautiful and clean and we loved every minute of our stay. It was also very nice being able to park on the same level as the room. Very convenient and we definitely plan on staying here again!

Unit 707 is a favorite because of the high end quality bedding AND extra ice maker!

We stay at Phoenix West every year for our spring vacation. We love the location. We had a great stay, with a few minor maintenance things. First none of the remotes to any TV had batteries, the porch light was broken and appeared to be duct taped. The master bathroom could have been cleaned a little better especially the bathtub. But none of those things impacted the quality of our stay.

Great location and great condo. Very clean and very spacious. The only negative was the 52 dollar parking pass we had to pay for each vehicle. Any other condo we have ever rented in the past, the parking passes have always been included. But that negative has nothing to do with the room or the overall great experience. Would definitely return again!

Beautiful spacious condo, awesome view, very clean with comfortable beds! Parking on the 7th floor and walk right inside the hallway to the condo was also a plus. We had a wonderful stay and will plan to stay in this condo again.

Great location, great weather, great unit!

We had the best time and the condo and facility was wonderful! We will be back next year.

I would like to see a blender added to the kitchen items. The mattress in the master bedroom needs to be replaced, its very wallowed out. The condo is the same as the other 3 bedrooms we have rented here, but did enjoy being on the 7th floor, which is the lowest we've been able to rent in the past. We all enjoyed the lazy river and the grandkids all enjoyed the slide as well as the beach. The Phoenix West facility is great by any standards and caters to families and kids. We've been staying here the past 7-8 years.

This 7th floor condo is perfectly situated in Orange Beach. It’s a quick trip to grocery, restaurants, and entertainment and the beach front location could not be better! The balcony is over the lazy river (always popular), so it was easy to spot where everyone was. The condo is clean and the management company was easy to work with. Ike’s chair service made beach time a cinch as always.
We will be back!

Our stay was paid in advance, so we only had to purchase parking passes upon arrival. This took an hour - there was a line and only one clerk working. He was very pleasant and helpful, though.The property was in acceptable condition. My only complaint with the condo was that the tile floors weren’t clean. Walking barefoot inside left our feet black. We could smell disinfectant as we entered so I felt cleaning was attempted. We loved the location. The parking deck was especially convenient. The kids enjoyed all the water features. We enjoyed eating at our favorites - The Original Oyster House, the Hangout, the Sunliner Diner and Cobalt. Take out from Rotolo’s Pizzeria was a new experience and it was delicious! We had a great time!

The whole family loved the lazy river! The pool was nice and the beach was a short walk away. We enjoyed the tennis courts at night & played pickleball there as well! I would recommend that the pickleball equipment be upgraded even slightly since plastic paddles don't work well. Also, our only complaint was that the floors in our unit were dirty.

The whole family loved the lazy river! The pool was nice and the beach was a short walk away. We enjoyed the tennis courts at night & played pickleball there as well! I would recommend that the pickleball equipment be upgraded even slightly since plastic paddles don't work well. Also, our only complaint was that the floors in our unit were dirty.

everything was fine very enjoyable

Great condo! Love the location for parking & using stairs if needed. Kitchen was well stocked. Furnishings were nice. We enjoyed the stay. Loved that Wolf Bay restaurant is right across the street now! That’s our favorite restaurant, so having such easy access was amazing!

Nice Weather, Good Restaurants, Clean Beaches

Fabulous unit the view is breathtaking.

Phoenix West is the perfect place to bring the family. So many amenities offered, every person has what they want, not to mention everything is located within walking distance. The rooms are very spacious and is equipped with all essential needs. Finally, restaurants, shopping, and grocery stores are 5 minutes away.

We loved the lazy river and beach accessibility. Condo had basic furnishings that could use some attention. The cleanliness was a concern, unit needs a good deep cleaning, but with quick turnaround between guest I am sure careful cleaning is rare. One sheet on the bed covering the mattress no top sheet, found change under the bedside table covered in dust bunnies and dirt, French fries in the stove storage drawer, loose leg on dining room table (I had to retighten).
I am certain if I had called to complain a cleaning crew would have been sent out to clean the unit, but who wants their vacation interrupted with such activity. It must be difficult to keep a rental unit in A+ condition after a busy peak season.

Had a great time at the Phoenix West!! Condo was nice and clean but lacked a few items. Elevators moved fast considering the amount of floors and people. WiFi did not work well. The lazy river was awesome!!

This was a great condo and location. The property offered many things for kids with the slide, lazy river, indoor pool and easy access to the beach. The security guards were very friendly and helpful. Booking with VRBO was very easy with confirmation and details on check in and check out however the staff at the Phoenix West were very rude and not willing to help you if you did not book through Brett/Robinson... I was told my entire stay that since we booked through different/private owner that they could not help me or tell me any information but overall we had a great trip !!

The ice maker in refrigerator does not dispense ice cubes, the dishwasher had rust on top rack, the guest tub in the dual bed bedroom was slick,(my daughter slipped the first time using it and got a big bruise on her leg), some of the pans have seen a long life, the chaise lounge on balcony has a nut missing on the back(when my daughter attempted to use it came apart and she almost hit her head on the door frame), had trouble getting the golf channel, would not rent this unit again.

This condo was clean, well maintained, very reasonably furnished. Televisions were a good size and worked well; fine amount of dishes, utensils, pots, etc. There was an icemaker, which was nice. Only issue was stove was not hot enough to boil water, which put a damper on our low-country boil, pasta night, etc.

Resort amenities were great--kept kids entertained whole stay; walk to beach was very short.

We stayed on July 4th week and because this was a large resort the beach was very crowded--you had to get there by 6:30 to get a front row spot, but as tide resided, other people would set up in front of you. There were also a few rental services who would set up on the front line some days as well, which was frustrating.

The sand and water were very clean, as was the pool deck and pool water. The pool deck would get hot without any shade, especially with their "no umbrella" policy.

Other guests would sometimes get loud and obnoxious, especially on balconies at night-- but it was still a very family friendly environment.

We would return again, but probably not on the week of July 4th.

This condo was clean, well maintained, very reasonably furnished. Televisions were a good size and worked well; fine amount of dishes, utensils, pots, etc. There was an icemaker, which was nice. Only issue was stove was not hot enough to boil water, which put a damper on our low-country boil, pasta night, etc.

Resort amenities were great--kept kids entertained whole stay; walk to beach was very short.

We stayed on July 4th week and because this was a large resort the beach was very crowded--you had to get there by 6:30 to get a front row spot, but as tide resided, other people would set up in front of you. There were also a few rental services who would set up on the front line some days as well, which was frustrating.

The sand and water were very clean, as was the pool deck and pool water. The pool deck would get hot without any shade, especially with their "no umbrella" policy.

Other guests would sometimes get loud and obnoxious, especially on balconies at night-- but it was still a very family friendly environment.

We would return again, but probably not on the week of July 4th.

This condo was clean, well maintained, very reasonably furnished. Televisions were a good size and worked well; fine amount of dishes, utensils, pots, etc. There was an icemaker, which was nice. Only issue was stove was not hot enough to boil water, which put a damper on our low-country boil, pasta night, etc.

Resort amenities were great--kept kids entertained whole stay; walk to beach was very short.

We stayed on July 4th week and because this was a large resort the beach was very crowded--you had to get there by 6:30 to get a front row spot, but as tide resided, other people would set up in front of you. There were also a few rental services who would set up on the front line some days as well, which was frustrating.

The sand and water were very clean, as was the pool deck and pool water. The pool deck would get hot without any shade, especially with their "no umbrella" policy.

Other guests would sometimes get loud and obnoxious, especially on balconies at night-- but it was still a very family friendly environment.

We would return again, but probably not on the week of July 4th.

We enjoyed the 7th floor location. We have stayed in a higher location in the past and this was easier access and better view of the grandchildren as they played. A problem was resolved by management and the cleaning service for this unit in that I left some papers by mistake in the unit. They were found, saved, and shipped to me. Thanks.

Everything was outstanding! The grandkids especially enjoyed the lazy river and slide. We will be making a return trip next year.

Our crew of 2 families had the best time on our week long spring break trip. The weather was just perfect. The kids couldn't get enough of the waterslide and us adults all enjoyed floating down the lazy river. The beach was so pristine and the water was calm and clear. The condo looks just like the pictures. Comfortable and spacious with great views. We had a great time and recommend unit 707 and Phoenix West. It was the perfect spot for our group.

Our crew of 2 families had the best time on our week long spring break trip. The weather was just perfect. The kids couldn't get enough of the waterslide and us adults all enjoyed floating down the lazy river. The beach was so pristine and the water was calm and clear. The condo looks just like the pictures. Comfortable and spacious with great views. We had a great time and recommend unit 707 and Phoenix West. It was the perfect spot for our group.

Our crew of 2 families had the best time on our week long spring break trip. The weather was just perfect. The kids couldn't get enough of the waterslide and us adults all enjoyed floating down the lazy river. The beach was so pristine and the water was calm and clear. The condo looks just like the pictures. Comfortable and spacious with great views. We had a great time and recommend unit 707 and Phoenix West. It was the perfect spot for our group.

Our crew of 2 families had the best time on our week long spring break trip. The weather was just perfect. The kids couldn't get enough of the waterslide and us adults all enjoyed floating down the lazy river. The beach was so pristine and the water was calm and clear. The condo looks just like the pictures. Comfortable and spacious with great views. We had a great time and recommend unit 707 and Phoenix West. It was the perfect spot for our group.

We love this condo! We just booked our third stay. The kitchen had everything I needed. As the only coffee drinker in my family, I found the addition of the Keurig a plus (there is also a large coffee maker). Furniture was very comfortable. The fact that each room has it's own bathroom was nice for my family of 6. As far as the overall property, we spent a lot of time in the indoor pool and hot tubs (both were very clean) and the walk to the beach is very short. It is very convenient to park on the same level as the condo as well.

We love this condo! We just booked our third stay. The kitchen had everything I needed. As the only coffee drinker in my family, I found the addition of the Keurig a plus (there is also a large coffee maker). Furniture was very comfortable. The fact that each room has it's own bathroom was nice for my family of 6. As far as the overall property, we spent a lot of time in the indoor pool and hot tubs (both were very clean) and the walk to the beach is very short. It is very convenient to park on the same level as the condo as well.

Everything was very clean and the staff were very helpful.

fun for all

The condo was absolutely beautiful. We were on the 7th floor which was so handy as far as the elevator. The elevators were very inconvenient. I waited (I actually timed) 28 minutes for a elevator that would actually take two people. So happy we didn’t have to get on a elevator every time we left the condo. We were disappointed in the cleanliness of our room when we first arrived. I vacuumed the carpet and mopped the floors. I had take my shoes off when we arrived and after a few minutes realized my feet were filthy. Yes I would rent from you again but for the cost it should have at least been clean.

We loved our condo. The unit is spacious and comfortable. Loved parking on the same floor and that the whole unit is enclosed with an enclosed parking deck. We had a great time and hope to stay here again if it's available

We loved our condo. The unit is spacious and comfortable. Loved parking on the same floor and that the whole unit is enclosed with an enclosed parking deck. We had a great time and hope to stay here again if it's available

Our condo was clean and very roomy. Traveling with grandkids this resort offered lots of entertainment opportunities. Loved parking garage and elevators were never an issue. Watching dolphins from the balcony and floating in the lazy river made my vacation. Only blip was the tv service. Complicated and not very reliable.

Our extended family - grandparents, adult children and two elementary aged children stayed in this condo and had a great time. Plenty of room, nice amenities, the Lazy River was loved and used by all. 7th floor, high enough to have good views but low enough to have parking on your same floor.

The condo was perfect for our family of 7. Very clean and comfortable. Our grandson enjoyed the lazy river and slide! The balcony offered beautiful views for us to enjoy our morning coffee. We hope to go back again and would stay here again.

This condo was remodeled right before our stay so we rented the unit from the manager on the notion that everything would be redone and new. I was a bit nervous but we've stayed with Casey and his team every year for the past 3 seasons so we trusted him and this unit did NOT disappoint. It's pure perfection!!! The NICEST beach condo/house we have ever rented. The furnishings are not only beautiful but comfortable. The kitchen was well stocked. The unit was clean and the beds were all very comfortable and the view out to the beach and water is like no other. Stunning! It was too cold to swim outside but we all enjoyed the heated indoor pool and hot tubs. LOVED being able to park on the same floor as the unit. This was huge for unpacking and repacking and for when we made grocery runs, going out to eat, etc. I bet parking level is an even bigger deal in the summer when this complex is even more packed with people. We normally only come in the spring but I'm trying to twist my husband's arm to make another trip down this summer or fall. LOVED IT!

This condo was remodeled right before our stay so we rented the unit from the manager on the notion that everything would be redone and new. I was a bit nervous but we've stayed with Casey and his team every year for the past 3 seasons so we trusted him and this unit did NOT disappoint. It's pure perfection!!! The NICEST beach condo/house we have ever rented. The furnishings are not only beautiful but comfortable. The kitchen was well stocked. The unit was clean and the beds were all very comfortable and the view out to the beach and water is like no other. Stunning! It was too cold to swim outside but we all enjoyed the heated indoor pool and hot tubs. LOVED being able to park on the same floor as the unit. This was huge for unpacking and repacking and for when we made grocery runs, going out to eat, etc. I bet parking level is an even bigger deal in the summer when this complex is even more packed with people. We normally only come in the spring but I'm trying to twist my husband's arm to make another trip down this summer or fall. LOVED IT!

As always we had a great time at Phoenix West. Great communication from the management company and loved the keyless entry lock!

As always we had a great time at Phoenix West. Great communication from the management company and loved the keyless entry lock!

Overall the condo was not bad. Lots of little things that would keep me from staying again. It had a general unkept look; floors were dirty, furniture worn, etc.

Very easy! Everything was as described. Amenities were nice. Staff very helpful. I would love to return.

We usually stay in Panama City but switched over to Orange Beach this year and loved it! Cayce was great to deal with and gave us lots of great recommendations since it's been over a decade since we've been to Alabama beaches. The beach was spotless (they are doing some clean up promotion and the sand was pristine which was nice to see). Traffic was crazy bad coming in and leaving but once we were there we had no issues. Overall good trip.

We usually stay in Panama City but switched over to Orange Beach this year and loved it! Cayce was great to deal with and gave us lots of great recommendations since it's been over a decade since we've been to Alabama beaches. The beach was spotless (they are doing some clean up promotion and the sand was pristine which was nice to see). Traffic was crazy bad coming in and leaving but once we were there we had no issues. Overall good trip.

The location was great because we could park on the same floor. Unit looks like the pictures. Check-in process was very easy.

The location was great because we could park on the same floor. Unit looks like the pictures. Check-in process was very easy.

We enjoyed our stay ! Checkin was easy! Phoenix West is a nice condo for families with children. The condo was clean and well equipped. My only complaint was a new coffee maker is needed .

We had a great time--I must say that the Kitchen is poorly stocked with Plates, Bowls and especially Coffee Cups--while the unit sleeps 10 there are only enough Coffee Cups to wake up 4. The Freezer Ice Maker never worked. The Toilet in the room with 2 Queens would not flush.

Manager's Response

great place to stay unit was clean and spacious only problem was neither ice makers worked aggrevating buying ice and trying to keep it from melting before we could get it to the room

We love Phoenix West! This was our second year to come here. Also, loved the condo. However, the kitchen could have included a little more. There were no pot holders and only one dish towel; and a set of mixing bowls would have helped. But those were minor and we would return to same condo next year!

Manager's Response

This was our third trip to Phoenix West. We love love this property. It is so family friendly and the staff including the blue chair rental are the best on the beach. The condo was very clean and the decor was great. We ate every meal on the balcony because of the wonderful table. If I had to say what they could do to improve it would be with the cooking equipment. We are big cookers and usually bring all of our things. I feel some of the items were lost, measuring cups, chopping block etc.

This is the second time we have stayed here and loved it both times! Only complaint is they changed the decor which was fine but we missed the big wrap around sofa! Not enough seating in the living room area anymore!

The location was good. The furniture was dirty. The dishwasher was a problem, the sink leaked, the ac was very loud, and the dryer took forever. We could have used more glasses and plates. The pots and pans were warped on bottoms, but we did enjoy the lazy river and view from balcony.

Manager's Response

Awesome.

Manager's Response

The condo was very nice and fit our family perfectly. The floor was sandy when we arrived, so I bought a Swiffer to clean it, (no broom available) but I soon discovered, it is nearly impossible to keep the sand from filtering in, no matter how careful you are. We didn't have any wash cloths the first night but housekeeping brought some the next morning. The crock pot didn't work, but was able to use the crock and just put my meat in the oven, instead. The Wi-Fi didn't work at first, so called about it an was able to connect soon after the call, so they were very helpful and accommodating. All in all, we really enjoyed our stay and the condo met all our needs. The view was great from the balcony, of the beach and lazy river. Thank you!!

Manager's Response

Condo was great! Will definitely return.

Manager's Response

Absolutely loved our stay at the Phoenix west. The condo itself was perfect for our vacation including the pools and lazy river. We only had two very minor issues the first was with check in, we arrived at exactly the check in time and still had to wait almost a hour for it to be cleaned. The other was with the front desk staff, we found them to be unfriendly and unhelpful. But neither was a negative enough to make us hesitate about staying again.

Manager's Response

The condo was awesome. Cayce you rock!! We have nothing negative to say about this condo... It was our 4th trip to Orange Beach and our first time to stay at this condo... This is the best one we have stayed at... Parking on the same floor was great.

Manager's Response

We hade a great time. The view was perfect. This condo was clean and spacious. We would definitely stay here again.

Manager's Response

Went first week of May 2015 and had a great time. The weather was great, the beaches were beautiful and the location of the condo was great. The only complaint was the floors of the condo were so dirty the family had to keep socks on.

Manager's Response

The place was beautiful and very spacious. Everyone had their own bedroom and bath. It was very clean and ready for us when we arrived. The facility was wonderful and it was great to park on our floor and just walk to our room. Downside, I thought perhaps there would be more common items in the kitchen for us. If would have been nice to have coffee filters, salt and pepper, some dishwashing liquid, etc. Other rentals we have done through VRBO have supplied those items. Since we were down for just a few days it did not make sense for us to purchase those items, only to use a couple.

Manager's Response