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Phoenix West 1801
Capacity
About
Phoenix West 1801
This is a premium unit and one of the best at Phoenix West!!!
Phoenix West is one of the most luxurious condominiums on the Gulf! You can enjoy a spectacular view of the Gulf from the balcony or through the floor-to-ceiling windows in the living room and each bedroom. With over 2,600 sq ft the unit is very spacious and newly furnished with 3 King Beds!!
The unit is professional decorated with full-size stainless steel appliances, custom cabinetry, granite counter tops, wet bar with ice maker, 46” flat screen HDTV in living room with flat panel TVs in the bedrooms, laundry room with full size washer and dryer. There are 3 bedrooms with King beds and the 4th BR has a Queen bed. There is also a sleeper sofa Queen in the living room should you need more space.
There is a lazy river, water slide, outdoor pool with a fenced-in kiddy pool, heated in-door swimming pool, two Jacuzzi's, state-of-the-art fitness center, 4 saunas and roof-top tennis courts.
There is a 25 year old minimum age limit to reserve the unit which will be enforced with no refund for violation.
Parking: You must purchase your parking passes upon arrival, they are a one time fee of $58 per vehicle. Any 4br unit you rent at Phoenix West guarantees you can purchase up to THREE parking passes, the front desk will sell you additional passes based on the occupancy of the complex during your stay but do not expect to be able to purchase an extra pass during the summer season.
Features
RESORT
- Phoenix West
LOCATION
- Orange Beach
RESORT AMENITIES
- Hot Tub
- Outdoor Pool
- Tennis
- Indoor Pool
- Zero Entry Pool
- Lazy River
- Waterslide
- Beachfront
UNIT AMENITIES
- Full Kitchen
- Washer & Dryer
- Wireless Internet
Availability
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Map
Reviews
Leave a ReviewPhoenix West Lazy River
Sandy D., Warsaw, IN US
Great Place, Great Time, Great Friends
Cathy S., Strafford, MO US
We are a group of four senior couples. This was a perfect place, lots of space , great view, could see the sunrise and sunset. We spent lots of time at the beach but loved floating around the lazy river. We will definitely want to do this vacation again.
Top notch!
Recent Guest, Dyersville, IA US
Happy to say that what you see in the pictures is exactly what you get! We went to Orange Beach with 3 other couples. There was more than enough room for all of us without being on top of one another. The views from the deck were beautiful. I would definitely recommend this condo!
Family Summer Vacation
Darrin C., LAKELAND, TN United States
The property was very spacious and open. The view was awesome.
Great Unit and Location - Could use a little TLC
Mike H., Hensley, AR United States
This is a great unit and location. We will probably try to rent it again next year. That said it needs a little TLC. Some of the bathroom fixtures need to be tightened or replaced and all the bathrooms could use more towel hooks. We had very few hand towels this year for some reason (we rented this unit 2023 as well). Will we stay here again? Absolutely. But there are little things that need to be fixed/replaced.
Fantastic Vacation
Ken R., StevensPoint, WI United States
We have been doing family vacations for years and hope that tradition continues. By far this was one of the best places we have stayed at. Although a little high for wife, 19th floor it was great. Condo overall was in very good shape and very clean. A couple little things that needed some attention but thats just routine. Lots a room for a 11 of us and my 8 month old grand daughter loved all the room to explore in her walker. lots to keep us busy at the resort, lazy river, water slide, outdoor pool, indoor pool and hot tubes. Wish the outdoor pool would have been heated espcially for the little ones. overall great place and very friendly people, hope we will be able to be there soon.
Nice rental.
Karla A., Bluffton, SC United States
Condo was very nice and spacious. Loved the open concept. My dislike is that 2 of the beds had sand on the sheets. Also would be nice if we were supplied with more than 1 trash bag also should either supply more dishwashing soap.
Terrific Unit
Scott R., Highland, IL US
Planned a family vacation and chose this unit based on the pictures, reviews, and location.
We loved the unit and the amenities which included easy beach access, nice pool and lazy river, roomy and comfortable accommodations, and proximity to attractions and restaurants.
I would definitely recommend this unit!!
Wonderful place!!!!!!
Brad C., Forest, MS US
Amazing place for a family...... We will return to 1801......
Family Vacation
Lori S., Cottondale, AL US
Loved the condo. Great location.
The kids loved the Lazy River and the slide !!
Can’t wait to come back next year!!
The view, the sun and sand! Great Stay - Phoenix 1801
Ronda E., Scurry, TX US
We stayed Sunday through Friday. Unit 1801 was the perfect space for our group. Plenty of room for everyone. The kitchen was outstanding. It was also awesome that each bedroom had its own bathroom. Lots of space to hang out and relax. The view from the balcony was breathtaking. Would definitely stay here again!
Great Room!
Recent Guest, Kendallville, IN United States
We stayed for 6 nights. There were 3 families and we had plenty of space!
Best vacation spot
CHARLENE B., MOBILE, AL Unknown
Everything was great. Condo was dusty and 1 mattress needs to be replaced. Has everything you would like to enjoy on the property. The lazy river, inside and outside pool, and of course the beach. Will definitely come back
Good vacation
Joseph H., Pass Christian, MS Unknown
The property was nice, there were a few lamps that didn't work, and it was very dusty. Some of the bed linen wasn't clean, the floors needed mopping and vacuumed. But everything else was good. Would stay again.
We love Bret Robinson
Melissa W., Indianapolis , IN US
Overall we loved our condo! This is our all time favorite vacation spot! The 4 bedroom condo made it easy to spread out! Thank you for allowing us to stay!
Perfect for large family
Recent Guest, Ball ground, GA US
Perfect location, condo was perfect size for 4 couples and toddler. Had some bump and bruises that needs some TLC but 100% would not stop us from renting the unit again, actually looking into again for next year. The property was well maintained and clean.
The condo was nice and roomy.
Recent Guest, GERMANTOWN, TN US
The condo wasn’t cleaned that great. Dust bunnies in master bedroom on floor. Stain on guest bedroom comforter. Stain on master curtains. Outside chairs weren’t that great and some left at kitchen table. The refrigerator door didn’t close very well and wasn’t very cold. The ice maker constantly leaked on floor. There were not toilet paper rolls left in each bathroom upon arrival and no dish towels. We loved the space of the condo as it was nice and roomy! Also the smoke alarms went off one night snd after calling to get help after we could not get them to turn off, the lease office lady was little to no help. Said they would come out in morning! We had to climb up to take them off the walls! Which meant they were disengaged while we slept. We were not cooking nor had sliding glass door open.
We did like having the extra ice maker, huge plus! The large ps try was a plus as well! Our weather wasn’t as nice the week we were there as we had hoped but had a great time with family and friends! Parking was a slight pain as well as garage ran out if parking spots one night and we had to park in front of the building. We loved the lazy river and slide!
Great Stay!
Recent Guest, ZIONSVILLE, IN US
Rental was clean and well furnished. All the bedrooms were well equipped and comfortable. We had a small issue with the microwave but the maintenance team brought us a new one the next day. Kitchen could use some new knives and pans, but I’m sure they get used regularly. We would stay here again. Great views and right on the beach. Kids loves the lazy river and slide!
Great place
Recent Guest, Indian Springs Village , AL US
The condo was clean, spacious, and well equipped for a week at the beach.
Excellent 4 bedroom condo with a perfect view of the coast!
Mitchell S., charleston, IL United States
We spent 8 nights in unit 1801 and loved every minute. We had our 4 young grandchildren with us and it is a perfect condo for a large family.
Great experiance
Johnny L., Helena, AL US
The property was clean and everything I expected. The owner checked on us to insure that we had everything we needed. Impressive!
Birthday 2020
Pam H., Carrollton, GA United States
We had a wonderful time celebrating my daughter 17th birthday place was awesome
awesome view
Kevin C., st. louis , MO US
My family and I rented this condo and had a great time. there was plenty of space and room for the entire family. the amenities were great. I'd definately stay again
Excellent Condo, great views, slightly outdated but nice!
John M., Lancaster, KY US
Condo was as promised, we had a small internet issue the first day that required a service tech to come out to fix but was don't quickly. There were some small upkeep items with the condo, a small hole in the wall in the master bathroom, some nicks and scraps on the furniture but overall the condo was spacious and comfy.
Nice condo!
Recent Guest, Brimfield, IL US
The room was very nice! Looked just like the pictures! They had switched out the dining room table chairs but left the old ones in hall by doorway so we had to walk around them the entire stay. I did not call about it so maybe they would have removed them. Beautiful condo! Would definitely stay there again!
Sandy from TN
Sandra W., Harriman, TN US
The unit was just as pictured. The views were awesome, the unit big and accommodated our family of six without problem. Some of the lamps on the bedside tables could not be turned on, possibly due to bulbs being burned out. There was no lamp for reading in the living for nighttime. Other than that, all was well. Thanks for a wonderful stay.
Sandy from TN
SANDY W., Harriman, TN US
The unit was just as pictured. The views were awesome, the unit big and accommodated our family of six without problem. Some of the lamps on the bedside tables could not be turned on, possibly due to bulbs being burned out. There was no lamp for reading in the living for nighttime. Other than that, all was well. Thanks for a wonderful stay.
Great place
WILLIAM D., LONGVIEW, TX United States
Awesome
Great place
Recent Guest, Longview, TX US
Awesome
Awesome property but needs attention on some details.
Larry S., joshua, texas United States
Love the location and the Condo over all. However, I do have a few complaints that for the amount of money spent I feel should not have been an issue.
#1- The floors were so nasty that everyone had black Wal-Mart feet the first day. I am not talking about sand, I am talking about black dirt. The floors need to be mopped after every family leaves, not just swept.
#2- Ice maker in bar is broke, it is stuck on cleaning.
#3- the bar top was sticky and never cleaned. I had to clean it myself before I could even put items on top.
#4- The refrigerator seems to only half work. Sometimes it would be some what cold then a few hours later the drinks would be almost warm. Seemed to never really get as cold as it should.
#5- The ice maker in the refrigerator only made ice about twice a day. Enough for 3 or drinks in the morning and had to wait until that evening before another load would drop.
Manager's Response
Thank you for letting us know about the bar ice maker, we replaced on 7/22/19. We also sent a note to the cleaners about the floors. Thanks again!
Phoenix West is the best!
Elizabeth H., Houston, TX United States
My sister and her family and my family always stay at Phoenix west every summer because we just love it. We always rent from Cayce because he knows just what I like. This four bedroom met all of our needs. We are already looking forward to next year!
Phoenix West is the best!
Kim F., Sunset, LA Unknown
My sister and her family and my family always stay at Phoenix west every summer because we just love it. We always rent from Cayce because he knows just what I like. This four bedroom met all of our needs. We are already looking forward to next year!
Phoenix
Recent Guest, Hattiesburg, MS US
Overall it was pretty good. I was disappointed with the linens and bed spread in my bedroom. The fabric was worn and stained in a few different places. There was not any extra toilet paper or trash bags. For the amount of money we paid I was underwhelmed.
Manager's Response
Thank you for your review. As we say in our check in package, we provide a starter set of paper products for your stay, if you are there a week you should plan to pick up extras. Thank you for letting me know about the one bed linens, I will contact the cleaning company.
Quick get away
Jocelyn S., Lucedale , MS US
Everything was great, but needed more spots to park. Could not buy extra parking passes.
Perfect
Natalie H., Marshall, TX Unknown
Another great stay at Phoenix West. Views from this condo are to die for.
Perfect
Andrea R., United States
Another great stay at Phoenix West. Views from this condo are to die for.
Perfect
Lisa K., Jefferson, LA United States
Another great stay at Phoenix West. Views from this condo are to die for.
Perfect
Gene T., Clinton twp, MI United States
Another great stay at Phoenix West. Views from this condo are to die for.
Perfect
Megan S., Salem, AL Unknown
Another great stay at Phoenix West. Views from this condo are to die for.
Perfect
Lee S., United States
Another great stay at Phoenix West. Views from this condo are to die for.
Perfect
James A M., Conyers, GA Unknown
Another great stay at Phoenix West. Views from this condo are to die for.
Perfect
Diane W., United States
Another great stay at Phoenix West. Views from this condo are to die for.
Perfect
Nicole D., Newnan, GA Unknown
Another great stay at Phoenix West. Views from this condo are to die for.
Perfect
Elizabeth H., Houston, TX United States
Another great stay at Phoenix West. Views from this condo are to die for.
Perfect
John J., Helenwood, TN Unknown
Another great stay at Phoenix West. Views from this condo are to die for.
Great stay
Alexandra W., Tonawanda, NY US
This condo is beautiful and incredibly spacious. The view is excellent.
1801
Stacy S., United States
The condo was dirty, sheets need to be replaced they feel like sand paper. The bathroom floors are dirty. This was our second time at this condo was very disappointed. Vacuum cleaners are worthless, broom worked better. Love the location, love the corner view.
Manager's Response
Hi Stacy, thank you for staying with us again! I'm sorry you had this experience. We strive to do everything possible for you to have a great stay just as you did the first time with us. We do act promptly when a guest lets us know if anything is not up to standard or if they need anything. I hope to hear from you for next year!
Unmatched views!
Richard P., Marrero, LA Unknown
First time at Phoenix West and we loved it. Had been staying at Turquoise Place for several years and thought we'd finally give this one a try, so glad we did. Pools are much better at West (lazy river ground floor next to other pools). Condo very spacious with unbeatable sunset views.
Unmatched views!
Christine A V., Saint Louis, MO Unknown
First time at Phoenix West and we loved it. Had been staying at Turquoise Place for several years and thought we'd finally give this one a try, so glad we did. Pools are much better at West (lazy river ground floor next to other pools). Condo very spacious with unbeatable sunset views.
Thanksgiving retreat
Donna S., Crossville, TN United States
We thoroughly enjoyed our stay in room 1801. The views from the living room and balcony were spectacular. Plenty of room for the 10 of us, never felt on top of one another. Thank you for a great stay.
Thanksgiving retreat
Elizabeth H., Houston, TX United States
We thoroughly enjoyed our stay in room 1801. The views from the living room and balcony were spectacular. Plenty of room for the 10 of us, never felt on top of one another. Thank you for a great stay.
Love OBA
Marsha Z., United States
We love coming to Orange Beach and enjoying all the great restaurants, my husband plays golf, kids and I hit the beach and water slide/lazy river. Love the Phoenix West and this condo was awesome.
Love OBA
Geraldine B., Thomasville, AL United States
We love coming to Orange Beach and enjoying all the great restaurants, my husband plays golf, kids and I hit the beach and water slide/lazy river. Love the Phoenix West and this condo was awesome.
Great Place!
Marsha Z., United States
It's hard to describe how great the views are from this condo, just amazing. The condo is really big, we had 10 in our group and never felt on top of each other. Great amenities at the Phoenix West.
Great Stay
Natalie H., Marshall, TX Unknown
Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.
Great Stay
James A M., Conyers, GA Unknown
Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.
Great Stay
Tiffany W., Kirkwood, MO Unknown
Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.
Great Stay
Recent Guest, United States
Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.
Great Stay
Diane W., United States
Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.
Great Stay
Elizabeth H., Houston, TX United States
Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.
Great Stay
Annie B., Overland Park, KS Unknown
Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.
Great Stay
Megan S., Salem, AL Unknown
Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.
Best Condo I've ever stayed in!!!
Michael T., Alexander City, AL United States
It was everything we hoped it would be. Very spacious and we loves the huge kitchen, which was well equipped with everything you could need. We had 8 adults and 2 kids and we had plenty of room for everyone to relax. The views from the kitchen, living room, and balcony are amazing. Plus each bedroom has a balcony too. We enjoyed the firework shows we could see from the balcony at the Wharf and the Gulf State Park Pier. The lazy river was relaxing and the pools were kept up very well with lots of security guards. Very family friendly atmosphere. I hope we're able to return next July 4th week. I highly recommend this condo to anyone with a big family.
Great Experience!
Joseph B W., Acme, LA United States
We had a great stay in 1801. The room was very clean and organized when we arrived. We had 12 people with 3 of those being children. There was more than enough room for everyone. We have stayed at the West several times over the years and this has been by far the best condo yet! Thank you for a wonderful time.
Family vacation
Brandy M., Big sandy, TX Unknown
This condo was amazing, pics do not do it justice. Unreal views and excellent amenities at the resort. Will be back.
Family vacation
SARA H., Decatur, AL Unknown
This condo was amazing, pics do not do it justice. Unreal views and excellent amenities at the resort. Will be back.
Orange Beach Vaca 17
James B., DeKalb, MS United States
Very good. Condo was very nice.
Spacious condo for large family
Jody Z., Metairie, La United States
Had everything we needed. All in good working condition. Only thing I didn't like was being so high up.
Repeat Stay
Elizabeth H., Houston, TX United States
We've stayed here a few years now and love coming back. The 4 bedroom condo is very big. Tons of room for all the grandkids and adults. The young ones love sitting up at the bar area while their Papa cooked up his famous pancakes and peanut butter and banana sandwiches each day. Great family trip as always.
Repeat Stay
Linda D., Slidell, LA Unknown
We've stayed here a few years now and love coming back. The 4 bedroom condo is very big. Tons of room for all the grandkids and adults. The young ones love sitting up at the bar area while their Papa cooked up his famous pancakes and peanut butter and banana sandwiches each day. Great family trip as always.
Hoefler Vacation
Lyle H., Bossier City, LA United States
Very enjoyable!! Condo was clean and easy access. Elevators were not a problem--overall very relaxing!! Ike's Beach Furniture did a great job in taking care of our beach needs.
Room for Everyone
Linda N., Priceville, AL United States
This place is so clean and comfortable. The owners have made it feel so homey. Well stocked for cooking meals (we like to avoid the crowds and stay in and cook each night). We had enough room for everyone to sprawl out and for the kids to run around and play. The views are incredible from this unit. Great stay with family.
Room for Everyone
Elizabeth H., Houston, TX United States
This place is so clean and comfortable. The owners have made it feel so homey. Well stocked for cooking meals (we like to avoid the crowds and stay in and cook each night). We had enough room for everyone to sprawl out and for the kids to run around and play. The views are incredible from this unit. Great stay with family.
Taste of paradise PW1801
Recent Guest, United States
The condo was nicely, furnished and laid out quite well. The outdoor space with the views were absolutely amazing. Excellent views of sun rise and sunset. The facility was very clean and maintenance staff was attentive to details to keep facility in good shape. Cayce the owner of the unit was exceptional. He was quite friendly and prompt with our requests. Amazing place at a great price. Can't go wrong with PW1801!
Family Time
Pam C., Lawrenceburg, TN United States
The property, the unit and Cayce were all A+++ Such a wonderful experience!
family get away
Lynne T., Collierville, TN United States
The condo was BEAUTIFUL with all the amenities of home. There were four adult couples and we all had plenty of room. Each couple had their own bathroom, there is a huge den/kitchen area and the balcony was big enough for all of us to stargaze at once. We had Thanksgiving dinner on the balcony!! The table seats 8 comfortably. The manager was courteous and helpful. We would love to come back!!
Manager's Response
I'm so glad y'all had a great time in our condo and at Phoenix West !! Thank you for taking the time to fill out a review and please let us know if we can help with a future trip to Orange Beach!
Best Rental
Elissa B., Clay City, IN United States
We had a wonderful time staying at Phoenix West! The staff are very friendly and helpful, the parking makes access to everything a breeze. The facility and rooms are immaculate. And they have plastic shopping carts to make transporting your belongings to and from your vehicle very easy! That was a great touch that all places should have! Thank you for helping make our vacation wonderful!
Manager's Response
I'm so glad y'all had a great time in our condo and at Phoenix West !! Thank you for taking the time to fill out a review and please let us know if we can help with a future trip to Orange Beach!
Friends and me getaway
Wendy G., United States
We all had a wonderful time. We definitely enjoyed the lazy river. Rooms were nice and comfortable. Balcony was very spacious
J&L family beach trip
Lyle H., Bossier City, LA United States
Great trip-excellant accomadations-wonderful evening view-great time!!
Best family vacation ever!
Jackie N., United States
I had my 4 adult children ,their spouses and children( my grandchildren) and 3 great grandchildren! Condo so spacious every one was super comfortable.4 bedrooms 5 bathrooms,enormous balcony. Great location on beach! Lazy river terrific. Everything great. Couldn't ask for anymore!
Geegee
The condo exceeded my expectations tremendously.
David D., Madisonville, KY United States
The room was clean. Two days into the stay I decided to vacuum the floors. The vacuum was stopped up, but I was able to unstop it and vacuum the floors. I have nothing negative to say about the accommodations. Two girls, two son-n-laws, and 4 grandchildren were well pleased and there was plenty of room for all.
Manager's Response
I'm so glad y'all had a great time at our Phoenix West condo!! I look forward to hearing back from you the next time you visit Orange Beach!!!
Family fun at the beach
Bruce H., Helena, AL United States
Excellent property and amenities. Spacious and comfortable. Minor issues with one of the bedrooms large sleigh bed being, in my opinion, to large for the room and kitchen did not have pot holders or a working can opener. With that being said, our family had a great time and would definitely return here again.
Manager's Response
I'm so glad y'all had a great time at our Phoenix West condo!! I look forward to hearing back from you the next time you visit Orange Beach!!!
Oshel visit
Mike O., United States
I think this is 4 or 5 years in a row for our family to come to 1801 Phoenix. The accommodations are perfect for our family and the location is great.
The view is fantastic. The weather at our time of the year is not always great but it is better than at home and we can generally walk the beach. And there is always the Outlet Mall. CAyce is the best.
Manager's Response
I'm so glad y'all had another great stay in West 1801!! I look forward to hearing back from you for next year!!
Sisters trip
Sharlene B., Manchester, TN United States
The condo was beautiful. We lacked nothing once we got there except food. One thing that needs to be checked. The outlets would not work in some of the plugd. They could have been set up with the lights which I did not check. One of the lights in the living room had been broken and glued back together which still looked good. A couple of the chairs on the deck needs to be repaired or removed for safety. Other than these minor issues, the condo was tops. Thank you for sharing this wonder home with us. I would rent it again. The sisters.
Beach Vacation
Recent Guest, Greenwell Springs, LA United States
We love the Phoenix West and this was our 1st stay in a 4 br, very spacious. Was disappointed in the housekeeping of unit and maintenance of unit. Blender was broken but was still in cabinet. Lots of pots but most in poor condition. Patio furniture had numerous broken chairs and table was held together with zip tie. Will stay at Phoenix West again but not this unit.
Manager's Response
Thank you for your review and we wish you had told us about anything you needed while you were there. There is an operating blender in the condo and there was a broken one in the cabinet, maintenance had not removed. Thanks again!
Dissatisfied
Megan E., Hoover, AL United States
My family and I have rented properties along the coast for many years and will continue to do so. This unit was a huge disappointment.
This unit was filthy and horribly maintained. The lines were old and shabby. I washed my bed lines for fear that they were not cleaned. We had to purchase a blanket because they're were none in the unit.
The furnishings were very cheep and falling apart or damaged. It looked as if it had been rented for many years to large groups of hard partying uncaring groups and the unit showed this abuse.
If your looking for a clean nicely equipped vacation rental ...keep looking.
Manager's Response
Thank you for your review but we have 10 blankets in the condo, I know you rented several condos at West that week and only one with us and a few from another company. Are you sure this is the one you meant to put a review for? Thanks again.
Beautiful Orange Beach!
Stephanie B., Barnhart, MO United States
We just returned from a great stay on Orange Beach! The location of the condo was great. It was on the more quiet end of town with a Wal-Mart market, a few restaurants, and a nice bike trail close by. The kids, age 14, had a great time on the water slide and the lazy river was quite nice for adults and kids alike. The condo has a beautiful view of the beach and sunsets! There were so many jellyfish in the water though, you couldn't swim in the ocean at all. That was a bummer.
The only negative is that we were not 100% satisfied with the maintenance of the unit. The patio table was held together with a zip tie as was one of the chairs. The dishwasher did not drain properly. There were also not quite enough bath towels to go around. There was only 1 roll of toilet paper supplied for each bathroom, no paper towels, no dish soap. With the cost of the unit, we all agreed all the small things should have been included. We tried to let the management company know at the beginning of our stay and no one replied to our email.
Upon arriving at 11:00pm after a 12 hour drive to reach the condo, we noticed there was no blanket for the fold out couch. I attempted to ask the front desk for one. They asked who I rented from and when I told them, they said if I had rented through the other company, they would have been able to help me. That was truly disappointing customer service.
Manager's Response
I'm so glad y'all had a great time at Phoenix West and in the condo! Thank you for notifying us of the dishwasher clogged up and allowing maintenance to come in and repair. Every condo at West supplies an initial starter set of one roll of toilet paper for each bath room and paper towels. The blankets were in the master bedroom closet. We hope to hear from you the next time you visit Phoenix West!
1801
Recent Guest, Many , LA United States
This condo was perfect for us! Beautiful furniture and decor! VERY clean. Each room had its own bathroom which was wonderful! Balcony was HUGE...beautiful view! Would recommend to anyone!
Manager's Response
Thank you so much for writing the review and we are very happy you enjoyed the condo! We hope to hear from you the next time you visit Phoenix West and Orange Beach!!
FamilyVacation on the Beach
Recent Guest, Sanger, TX United States
Very nice condo. It was exactly as shown online. Very spacious. My family loved it and had a great time. Hated to leave and go home.
Manager's Response
I'm so glad y'all had a great time in our Phoenix West condo! I hope to hear from you the next time you visit Orange Beach!!!
BIGGER IS DEFINATELY BETTER!
Sallie N., United States
If you're needing a couples retreat for three couples, THIS is your condo! Three beautiful, king, master bedrooms for superior comfort! We've stayed at Phoenix West numerous times and this is, by far, the nicest all around!
Manager's Response
I'm so glad y'all had a great time at the condo and glad y'all liked the bedding arrangements! I look forward to hearing from you the next time you visit Orange Beach!!
June 2015 Vacation
Recent Guest, United States
Awesome.
Manager's Response
I'm so glad y'all had a great time in the condo! We look forward to hearing from you the next time you visit Orange Beach!!
awesome room
Recent Guest, Bessemer, AL United States
we had an awesome stay great room with all the space you need closet wise kitchen and pantry which are 3 big things we look for all furniture was very nice and upscale you can tell owner put allot of time and money into this room !!! oh yea largest and most beautiful view off balcony ever !!!! we do plan to be back :)
Manager's Response
I'm so glad y'all had a great time in the condo and we agree... the views are incredible! We look forward to hearing from you the next time you visit Orange Beach!!
Wonderful & Amazing! Happy we did not rent a house this year.
Andy M., Bloomingtoin, IN US
Our family and extended family had a wonderful time staying at the Phoenix West 1801 in Orange Beach Alabama. The condo was VERY clean, spacious and the furniture arrangement was great! There was a lot of space for everyone to be doing different things and not feel crowded. While not at the beach, we had people coloring, making jewelery, watching tv, napping, cooking, hanging out on the best back deck ever!
Manager's Response
I'm so glad y'all enjoyed our condo and we look forward to hearing from you the next time you want to visit the beach!!
retirement celebration
Linda H., United States
Stayed for one month in January and could not have been better..Beautiful condo.. equipped with every thing you could need or want..for a month stay..beautiful view..can't wait to go back..
Manager's Response
We enjoyed having you stay and are very happy you had a great time in the condo, can't wait to have you back!
Our Christmas getaway
Mike O., United States
We enjoy the family time together.
The beach, the shopping, the food, the good times together and sometimes the golf are all great.
Manager's Response
Thank you for staying in our condo again this Holiday season and thank you for booking it for next year, we always enjoy y'alls stay.
Excellent in every way.