Phoenix VI 901

Clean, spacious, plenty of linens.

The property smelled like someone had been smoking cartons of cigarettes in there for years. It was nasty. The AC didn’t really work like it should, making the smell even worse. Would definitely not rent again. Paid too much money to stay in a place like that.

Manager's Response

We had a nice visit to Orange Beach. This was our first time to this area. It was a nice location, close to restaurants, grocery stores, shopping. There was a lot to do at the complex - pool, beach, tennis, racquetball. Overall, the condo was adequate but there was no extras...had ask the front desk for more trash bags, had to buy more dishwasher detergent since there was only enough for one load. The shower liners in both bathrooms need to be changed immediately. Could use a deep clean.

I took my girls and their friends to the beach for Spring Break. The condo was amazing. It was extremely nice, very clean and quiet. It was an amazing experience for these kids. I will say the pricing for the week helped a lot. They rented the place and paid for everything including groceries and gas. I was just adult supervision. You allowed their wish for this week to come true. Thank you so much!!
We will most definitely be trying to stay with you again the next time we are heading to the beach.

Only minor drawbacks were the ice maker not functioning in the room and us arriving the week of maintenance on the fitness room and saunas. Still no complaints ♥️

We enjoyed our trip. Plenty of room for the whole family. The only thing I would say, is there was no broom in the condo, and we tried to go buy one and no one had any. And a broom is a must, when tracking in sand daily. other than that, we had a great time.

The floor was very dirty. 430pm check in time is late. Everything else was fine.

Had a great week! Charlotte was great to work with. Enjoy Pheonix vi. Pool and exercise room and the restaurants we like are close, Wolf Bay, Steamer and Original O house mainly, since we have land-lovers with us! I am definitely a fan of Pheonix property rentals!!!

This condo was very spacious and clean. The furniture was nice and big but still roomy. I had my 8 month old and his walker, and he could still get around great and loved it. The patio furniture was nice and it was a larger space since it is a corner condo! The kitchen had plenty of dishes and just about everything you could need. We loved this place. I will stay at this same one next year hopefully!!

Manager's Response

This condo was very spacious and clean. The furniture was nice and big but still roomy. I had my 8 month old and his walker, and he could still get around great and loved it. The patio furniture was nice and it was a larger space since it is a corner condo! The kitchen had plenty of dishes and just about everything you could need. We loved this place. I will stay at this same one next year hopefully!!

Manager's Response

Great property!

The rental was a very nice condo, with great views. I thought that the master bedroom opened up to the gulf, it does not. It also states that the unit is wheelchair accessible but there was no way the person with us was able to get into the bathrooms and had to use the ones in the building. The building is also not wheelchair accessible due to no automatic doors going to the pool/beach area and the gates had no automatic option. I think the cleaning crews clean all units and they need to be reviewed as well, there were so many dirty dishes, and I don’t mean spots, I mean dried left on food. I have stayed in condos like this before where there were items such as foil, paper towels etc. left by previous occupants, I left some but I think that the cleaning crew will be sure to take everything that is left leaving each tenant to start from scratch. Other than those two main things, the unit was nice, had a great view and a great time was had by all.

The condo was nice and clean. The location is nice and the two balcony's were also nice; however the master bedroom is on the back side of the condo so that balcony faces the road and not the beach. I will say that the second day we stayed we had a member of the cleaning crew break into our condo and take a significant amount of cash out of our wallets while we were at the beach. As soon as we noticed the money was missing, we called the person we rented the condo from. He was very nice about everything and sent someone out to look at the key pad entry sytem to see if anyone had entered with different codes. He was able to see that a cleaning person came into our condo that morning. He refunded all of the money that was taken without any question. I know it was an unfortunate incident to have to deal with while on vacation but the customer service that was received was excellent.

Manager's Response

Condo overall was good. Beds were squeaky and would make tons of noise any time you would move in bed, as well as the mattresses were hard. Be sure to bring your own dishsoap, papertowels, trashbags, etc as there was not enough to last our stay. Other than that the condo was good, location was great, kitchen had all the cooking ware/plates that we needed for our stay. Wouldn't mind staying again but would come more prepared than we did.

Manager's Response

Were a bit disappointed over the showers and bathrooms on the first impression. Didn't notice in the write up there were only 2 bathrooms. The master bedroom had a bathroom but 2nd and 3rd bedrm shared a small bath room in the hall which had a tub w/ shower in tub. Was concerned! BUT after getting used to it was not a problem because we liked every thing else so much! Art work on walls so nice, it was spacious and enjoyed the corner unit! Liked dining room being on beach side. T.V's are small but we don't go to beach to watch t.v.! Think we may request this one again next February!! Mike was very helpful responded to every question. Garbage desposal didn't work but a new one was put in quickly! Nothing but praise for everything!

Manager's Response

Wonderful vacation! Very pleased with our condo. It was large, clean and updated. The furniture in the living room was very comfortable and plenty of seating for our party of five. Outside grounds and pool were maintained nicely. We loved the area! If I had to find anything wrong it would be the bed in the master. We nicknamed it "The Rock". The mattress could stand to be changed but other than that it was great and we plan to come back next year!!! If you are planning a trip I would recommend this condo also some great places to eat...Docs, Tacky Jacks, Shrimp Basket, The Hangout & Lamberts Cafe. Cotton's was good but too pricy and FloraBamma was just terrible!

Manager's Response

We enjoyed our stay and owner was responsive to our requests. Beds weren't comfortable, had trouble with one of the TV's each night where the kids slept. There were 7 of us and we had to wash towels everyday. We were surprised the hot water didn't last for all of us to take showers. Kitchen was pretty well furnished expect there were no dish towels or broom. Beach area was nice but really crowded. Disappointed in people showing no respect for the beach area and leaving their trash. Nothing against the owner or condo...people just have no respect for the area. We were close to all we needed/wanted to do and had a great time.

Manager's Response

we had a wonderful visit

Manager's Response

The condo was well-maintained & spotless. It has all the amenities you will need during your stay & it's nice to be located on the end with a corner balcony! There are a couple of restaurants within walking distance & others a short drive away. This was perfect for our group!

Manager's Response

We had a wonderful stay at this property. The description of this unit was spot on. The amenities at the Phoenix VI are great. I would highly recommend this unit.

Manager's Response

It was great being on the beach and close to activities. There are not a lot of places to eat in the area. But we made do with what was open. It was nice to be able to drive to the Naval Base and to New Orleans (French Quarter).

Manager's Response