Phoenix VI 402

My wife and I thoroughly enjoyed our stay at this beautiful updated condo. It had everything we needed. It was very cute and cozy. We would definitely stay again.

We loved our stay at Phoenix IV room 402. The room was decorated very pretty. We had everything we needed and was very comfortable. I would definitely stay here again!

Overall the property was ok. The rug in the living area and the furniture were disgusting. The rug was filthy and the furniture was filthy and covered with stains. I went to Dollar General and bought a set of king size sheets just to put on the couch and chair so we did have to sit on the filthy fabric. The furniture in that area just needs to be refreshed.
My only other complaint was the air vent in the bedroom. It was filthy and covered with black something filth that I hope was not mold.
Also, almost forgot, when we got there, we opened the drawers to list some clothes in and found a dirty shorts, dirty underwear and a dirty shirt for the previous guests (I presume).
The cleaning staff needs to give a thorough cleaning of the unit.
I would not recommend this unit until some changes/updates are done.

Manager's Response

Would recommend a full length mirror put somewhere. Amazing place!

We loved the Phoenix VI! It was one of the best vacations we’ve ever had. It was a great location and the people were friendly. The place was perfect for us. I hope we can do it again.

Overall the room was great and clean! However there were a few issues upon check in.

-Internet wasn't working, we had to call the provider and reset system which took a couple hours.

-Batteries in the remotes were dead, we purchased AA and AAA. Smoke detector battery was beeping. We changed the the battery with the one that was left, but it was worse than the one that was already in it.

-Cooking supplies in kitchen were very poor quality.

-The kitchen faucet is hooked up backwards, which is against code. Hot is cold and Cold is hot.

-The dryer felt seal is bad and in return it was EXTREMELY loud to operate. This also caused damage to a pair of shorts. We had to be very cautious on clothing placed in the dryer (nothing with pull strings).

-There is also an active leak in the upper right corner of the laundry area ceiling possibly from the room above. It is causing a small amount of mold.

-Future rentals we will stick with renting from Brett-Robinson

Very good view from the fourth floor, sitting chair. Quiet, and pool was ok temps.

Wonderful.

I thought the condo was darling and well decorated. We did have a couple of issues. The garbage disposal didn't work. There was all kinds of glass in it. The smell was horrid. I called it about the next day with no response. The dryer is on its last leg. It took two hours to day one load and the noise was really bad. This is a personal preference I guess but the shutters didn't close well and the light from the outdoor hallway made it so light it was hard to get to sleep or stay that way. Besides that we really had a great time and didn't let the problems effect our fun.

As an older couple in our 70’s, we appreciate finding a one bedroom condo that is in excellent condition. We also like Phoenix properties because they have large open balconies. Thanks for offering this updated condo.

Overall it was a great rental, had everything we needed to cook, my only complaint is cleanliness, it could have been a little more cleaner. My wife and I or clean freaks so maybe it wasn’t that bad, but we would definitely stay at this one again.

Everything was great. My husband and I would stay here again!

We enjoyed our stay at the Phoenix 6 in Orange Beach! The facilities are well managed, clean, and beautiful! The condo was beautiful and very clean and well decorated. The balcony was larger than expected with very comfortable chairs. The air conditioning was super cold and it never got hot in the condo, which is a plus! The bed was extremely comfortable with a quality mattress. The kitchen was beautiful with granite countertops and a huge farmhouse sink. Everything is new and nice! The only problem was the password given to us for the wifi was not compatible and no one answered my texts or calls to get the correct password. We would definitely come back again and would refer a friend to stay. The lady at the desk was a sweetheart and very kind.

This was a great location. My family had a wonderful time staying at Orange Beach. The view to the beach was perfect. Staying on the fourth floor offered just enough height to avoid the pool area activity and keep those with height issues feeling safe! We had 4 people in our party including 2 adults and 2 children. We brought an air mattress as a backup which we did use on top of the sleeper sofa for the kids. We also brought a set of sheets and blankets as a backup which we utilized as well. The unit itself was kept up well excepting a couple of minor maintenance issues: One of the screen doors to the balcony was detached and leaning against the door on the balcony. And, we did use the washer and dryer and the washer made a squeaking noise as it ran. One of the accordion doors to the wash closet was completely off the track because the track was damaged. And lastly, the facility was clean except the floors. Upon walking barefooted just a bit my feet were black. The floors needed a serious scrubbing. These were generally maintenance issues that did not take away from the enjoyment of our vacation. This property is located in an area that makes it a wonderful beach experience. I was not a huge fan of beaches, but this place changed my opinion. The combination of the unit we stayed in and the location has me already thinking about our next visit!

We loved the updated condo. Close to any and every restaurant and grocery store you’d need. Left a couple of shirts in closet and owner quickly responded and is mailing them to us.

It was a very clean and updated condo. When we arrived, there was no blow dryer, and the iron didn't work. I sent a message, and within about 12 hours both were sitting inside our door brand new still in the box. I was extremely impressed with their quick response. Beautiful view, too! I would definitely stay here again.

We were mostly satisfied with the condo. We’ve stayed at many Pheonix condos in the past and this is the first we do have some complaints about. First I will start off with we have a small toddler. The first night when I went to give him a bath I noticed that the bathtub plug was broken, so when it came off I noticed hair from other renters wrapped around inside the drain along with residue from other baths. I grossly ignored this. However, when I went to go shower, the water backed up in the tub due to the drain being clogged. I reached out to management, they assured me someone would be out to fix this. No one showed. So we endured the gross hair/residue back up water all week. I will not be back to this particular condo. I also didn’t appreciate the lack of professionalism on managements part on not following up to make sure this was fixed.

Clean condo with helpful, prompt communication. Perfect for a couple, we will be back!

This place was perfect. The owner was great to work with and we would definitely consider staying here again.

We truly loved it here! It couldn't have been any better, the view was great, fully furnished with everything we needed, and it was very cozy. The only thing to change is the TV in the living room, we couldn't access the apps such as, YouTube, Facebook, and etc... with the remotes.

This is a great location! The view is spectacular!! Our condo was perfect for us. Had a couple issues , but the management team responded and resolved them quickly. Clean, well-stocked and comfortable. Enjoyed our stay very much!!!!!

Wonderful condo was updated and clean. Pool was super. Friendly staff and guests. Great view

We had a few maintenance issues the first night which we resolved ourselves. Overall our stay was Great.

This vacation rental is a cute as they come! My husband was on a business trip and I came along so I could work with a beach view! There were only two of us so they place was perfect! Kitchen was adorable, nice and roomy, with everything you needed, and it had a beautiful view! Bed was comfortable too. Everything was great except for the weather (rained the whole time). We think that the humidity affected the floors as they seems to be wet. Some spots more than others. Not a big deal, we just wore our flip-flops. Highly recommended condo. Cute restaurants and grocery store nearby too!

Quite trio for my husband and myself. The condo was comfortable but the King bed was a little hard. Very clean. Very long walk to the beach for seniors. I didn’t like the oven. Used it the first morning and then didn’t use it again. No complaints about the condo itself. People above us were noise makers. The ocean was not good seaweed and lots of jellyfish.

Great experience - unit is lovely and view is beautiful. While the building is busy, it never feels overwhelming. Beach & pool area is awesome. Only suggestion would be to stagger unit check-out times to lessen elevator contention. Overall ...just awesome.

Nicely appointed. Great views and location.

We really enjoyed our vacation stay. Everything was clean very nicely remodeled. The location to local activities was great.

We really enjoyed our vacation stay. Everything was clean very nicely remodeled. The location to local activities was great.

We rent in Orange Beach or Gulf Shores at least once or twice a year so we have stayed in several condos. The Phoenix VI building is one of the best places we have stayed. Everything is clean, parking is easy, elevators where fast, and location is great. The condo itself was cute. It was the perfect size for my husband and me. We did have some issues- the AC went out and the oven didnt work. We contacted Clark he handled the issues for us. My one complaint is that I would not call the kitchen "well stocked". There were only 6 plates which made you run the dishwasher often. The 1 big skillet has seen its better day (warped and scratched) the other skillet was so small it wasnt useful. I know some people do not cook at all while on vacation so this is not a priority and this would not keep me from staying here again. The patio furniture was amazingly nice and comfortable, the bathroom was very nice and the shower had great water pressure. The location on the beach is perfect too. I would definitely stay here again.

Took a leap of faith and booked this condo having never been to Orange Beach, never heard of Phoenix, etc. but couldn't be happier. The condo itself was perfect (and exactly as pictured/described) - cutely decorated in tasteful beach decor, well supplied with everything we could have needed for the week, gorgeous beach views that allowed me to see my kids on the patio if I was on the beach and vice versa. My family took advantage of several property amenities - the heated pool and hot tub, the fitness center and racquetball courts. The ladies at the front desk were very helpful. One tip for newbies: understand this is a resort town and restaurants will have long waits. Plan accordingly (i.e. get inline online where you can, don't show up hungry and expecting to be seated shortly).

Beautifully updated condo. The kitchen had everything you could possibly need, even a kettle! We liked having a full size washer and dryer. All the comforts of home.

Great spot, had pretty much everything you needed. Lacking in stars due to the kitchen didn't have an egg beater...we improvised...and the master bedroom mattress could be replaced. When you looked at it it was bowinh out on the ends. Other than that everything was great.

Manager's Response

We absolutely loved staying here! It was clean, comfortable, relaxing and a beautiful place to stay!

Very clean and great updates! Loved everything about this condo, from the relaxing decor to the views. We plan on coming back.

Very clean and nicely decorated.

My husband and I enjoyed our week-long stay at this beautiful condo. Everything looks just as it appears in the photos. No problems, no complaints. Yes - we would book this condo for another vacation.

We enjoyed our stay at Phoenix VI. The view was perfect from the balcony. The unit was just big enough for us. The kitchen was perfect size as well as the living
Room. The bathroom was a bit small but it worked. We used the sofa bed which wasn’t too bad for comfort. The closet door in the bedroom was not attached to the sliders all the way and needs to be fixed. This unit is on the fourth floor which was convenient to the elevators to access s the pool and the beach as well as the parking lot. Overall we enjoyed our stay and would visit again.

We stayed at Phoenix VI for spring break with several of our local neighbors. We saw everyone’s room and this one was the best of all of them. Well maintained, nice appliances, and a very updated and comfortable feel.

I felt that the unit was somewhat dirty- floors didn’t seem clean, sand around bathroom sink. Linens were awful- towels were small and scratchy and ... could use new ones and new sheets. Furniture also dirty...whole place could use better cleaning. Appliances and TV excellent! Would not rent this unit again.

Manager's Response

We enjoyed it very much from the time we entered until our final closing of the door. It more than met our expectations it was very well decorated bed was comfortable Kitchen was well furnished we lived the Kurereg. It provided a well deserved getaway vacation with beautiful views of the gulf

We enjoyed our stay so much - will definitely be back! The condo is exactly as pictured. It's the perfect size for a couple or family of 4. King bedroom and pullout sleeper sofa. The condo was very clean and had all of the amenities you could need.

The only thing to note - the hot tub is closed because of Covid and the gym is currently closed due to hurricane damage. I asked if all amenities were open prior to booking & was told they were. This would've been nice to know. Other than that - highly recommend and can't wait to come back!

This condo is beautiful, comfortable and well equipped. The weather forced us to stay in much of the time. Smart TV, a deck with an amazing view, and a kitchen with the tools to cook saved the day.

This condo is beautiful, comfortable and well equipped. The weather forced us to stay in much of the time. Smart TV, a deck with an amazing view, and a kitchen with the tools to cook saved the day.

We couldn’t have asked for a better place to stay. Very updated and clean condo that feels like being at home but with a beautiful view of the Gulf! We are definitely renting this condo every time we come to Orange Beach!

Enjoyed our week there. Looking forward to booking again next year. Lovely condo, beautifully decorated, great location.

Enjoyed our week there. Looking forward to booking again next year. Lovely condo, beautifully decorated, great location.

Very cute and modern, recently renovated and clean. Loved our stay and will look for this unit to rent again.

We absolutely loved this unit and will definitely be back!!!! Love the decor and updates! Beautiful!!

We were impressed with the condo, the building and staff, the pools, the beach access. Everything!!!

Unit was very nicely updated. Light and airy, modern but still had nice beach appeal.
Easy access to the beach. Great amenities.
Could use few more hooks for towels in the bathroom and vacuum or at least the broom.

My wife and I had wonderful time staying at this condo recently. It was a cozy , beautifully decorated condo with a lovely view of the ocean and pool. It was very clean. The only suggestion I would have is for a new mattress. We had a difficult time sleeping due to springs poking us.

Manager's Response

We really enjoyed our time in this condo. The location is perfect for beach access. We stayed here with our 1 year old and it ended up being perfect. The room itself is beautiful just as described. Other things I loved: grocery store is just down the street, downtown Gulf Shores is only about 15 minutes away, and the beach wasn't too crowded. I would recommend taking a swiffer or broom. When we arrived, we noticed our daughter had black stuff all over her, so we ran out and bought a swiffer and cleaned the floors. We also noticed there wasn't a broom to help get all the sand out. But not deal breakers at all for us! Highly recommend!

We had a lovely time. The condo was updated and lovely. The property was really nice as well. The children loved being on the beach in the morning and then after lunch we'd spend the afternoon playing in the pool. We highly recommend the rental company. Charlotte made the whole process very simple. We will rent from this company again.

We had a lovely time. The condo was updated and lovely. The property was really nice as well. The children loved being on the beach in the morning and then after lunch we'd spend the afternoon playing in the pool. We highly recommend the rental company. Charlotte made the whole process very simple. We will rent from this company again.

Our stay was a last minute quick get away. The rental company was great to work with. The condo is nicely updated and was very clean when we arrived. The only thing is the patio chairs, they must be changed out for safety reasons and also for better comfort. Overall was a nice time.

Manager's Response

Our stay was a last minute quick get away. The rental company was great to work with. The condo is nicely updated and was very clean when we arrived. The only thing is the patio chairs, they must be changed out for safety reasons and also for better comfort. Overall was a nice time.

Manager's Response

My husband and I enjoyed every minute of this vacation. The condo was clean and perfect for us. Great upgrades and loved the decor.

My husband and I enjoyed every minute of this vacation. The condo was clean and perfect for us. Great upgrades and loved the decor.

Everything was clean and comfortable. The property was nicely updated. We had a nice trip with our family of 4 at the beach. I was worried about keeping my children occupied for 7 whole days at the beach but the time flew by and they were so sad to leave.

Everything was clean and comfortable. The property was nicely updated. We had a nice trip with our family of 4 at the beach. I was worried about keeping my children occupied for 7 whole days at the beach but the time flew by and they were so sad to leave.

We did enjoy our vacay but we have a few comments about the condo that need some attention.

1. The sliding glass door closest to dining area will not lock.
2. The patio furniture furniture needs to be replaced. Pieces of metal are flaking off due to rust leaving the legs sharp and dangerous for all, especially my two year old.
3. Bathroom door knob is broken (opening to bedroom).
4. Dryer lent screen has a hole in it causing lent to fly everywhere outside of breezeway.
5. The AC has a fishy smell. The technician did stop by but we had no idea he was coming to do maintenance. I was alone in condo caring for my baby when he knocked. When I didn’t answer he proceeded to open the condo door and yell that he was coming to do work on ac. It was 5:30 in evening. Tenants should be aware of someone having access to the condo.
6. The mattress is horrific.
7. Batteries in remote controls in bedroom were dead.
8. Washing machine shuts off before spin cycle leaving clothes soaked. Needing another drain and spin cycle.

Manager's Response

We had a glorious week long stay here and really enjoyed ourselves. The condo was clean and comfortable. The beach was wonderful with clear skies and water all week long. We recommend staying here. The owners did a great job updating their unit and Charlotte was great to work with.

We had a glorious week long stay here and really enjoyed ourselves. The condo was clean and comfortable. The beach was wonderful with clear skies and water all week long. We recommend staying here. The owners did a great job updating their unit and Charlotte was great to work with.

This unit is even more beautiful in person. So fun and coastal. We loved our stay. The resort is nice as well. Pool is huge. Friendly staff. Phoenix Rentals is great. We always book our stays through them. Charlotte is great to work with.

This unit is even more beautiful in person. So fun and coastal. We loved our stay. The resort is nice as well. Pool is huge. Friendly staff. Phoenix Rentals is great. We always book our stays through them. Charlotte is great to work with.

This condo was recently renovated and it is beautiful. However, there are two major shortfalls. The furniture on the balcony is in terrible shape. The bottom of the legs of all four chairs are completely rusted away and none of them sit evenly. So glad we brought our own chairs because these were not safe. Secondly, and worst of all, was the king size bed. The mattress is HORRIFIC! It is so cheap you can feel the springs in it, it squeaks, and we hurt so bad after one night in it that we spent $200 on a foam mattress topper to put on it. That barely even helped. My husband slept on the sofa and I slept in the recliner 5 out of the 7 nights we were there. I just don't understand how someone can spend the money they did in renovations and not go all the way and put in decent patio furniture and a quality mattress.

Manager's Response

We had a great week at the Phoenix 406. Beautiful condo and a great view of the beach. The only thing I would change are the chairs on the balcony. The legs are all rusted off.

Manager's Response

We have been vacationing in Orange Beach for over 20 years and this was by far the prettiest condo we have ever had. The manager was beyond kind and helpful.Because the property was freshly renovated, we had to call with a few very minor issues and she graciously tended to every one immediately.

We had a great time at Phoenix 6 and enjoyed the condo we stayed in. Nice renovations, we stay in the Phoenix buildings every year and this one is updated more than most. Views from the balcony were great, like not being too high up. Great pools too.

Overall this is a nice condo. The updates they have made are nice. We had everything we needed to cook our meals. The bedroom had a nice king size bed that we slept comfortably in. The bathroom was nicely updated. The forth floor was a great location for a view of the beach but also easy access to everything. The only complaints we have are- the shower curtain in the bathroom does not easily slide across the rod. There is a small spot halfway down the rod that you have to pick up each individual hinge or the the hinges come off and the shower curtain falls. Only other thing to mention is when you are washing clothes, you have to push down pretty hard to close the lid in order for the washer to go thru all cycles. Petty complaints but really just easy fixes. Overall we had a wonderful stay and enjoyed our condo.

Overall our vacation rental experience was good. The condo was clean, good location, easy pool/beach access and the views from the balcony were beautiful. I would recommend upgrading the sheets and towels. Tupperware containers in the kitchen would have been helpful. And it needs a new can opener. Other than that, I thought it was a great condo. Would definitely return and recommend to friends.

Overall our vacation rental experience was good. The condo was clean, good location, easy pool/beach access and the views from the balcony were beautiful. I would recommend upgrading the sheets and towels. Tupperware containers in the kitchen would have been helpful. And it needs a new can opener. Other than that, I thought it was a great condo. Would definitely return and recommend to friends.

Check in was a nightmare and I had to wait 45 minutes just for a parking permit, condo was not clean, bedroom vent and ceiling over bed was DIRTY, new tile thru out yes, bath renovated yes, NOTHING else renovated...sheets rough and itchy, kitchen furnishings are not even Dollar Tree quality and towels were small & rough, bed had comforter only no blanket, it was new, washed it and fuzz for days everywhere and ice maker my hubby had to fix and ice trays provided were cracked and had holes in them...great location & view and beautiful bathroom is the only 3 positives