Phoenix V 017

I would (and plan to) stay here again at phoenix V in room 017! We are a family with 3 young kids (2,4,&6) and took a grandma in her 60s with us and the location of this unit was perfection. Access to the pool and beach is literally right there and made it so so nice and easy. The unit does have a keurig hidden in the bottom cabinet that we didn’t discover until the end of the trip which would have been nice to know. Also there are hair dryers in both bathroom cabinets and some board games and books in the living room media cabinet. Having a ground floor room was awesome with the kids not having to worry about a balcony and also it seemed the elevator situation gets a little hairy so it was wonderful not having to mess with an elevator!! Can’t wait to go back!

Super easy rental and check-in/check-out process. Parking was plentiful - even on a holiday weekend. Bedroom areas were spacious and mattresses were comfortable. The kitchen/living area was a little smaller than we are accustomed to in other rentals. There was plenty of seating in the dining area - but a tight fit. Once seated, there was no walking behind chairs. The ground floor location was great for us as we have mobility issues. No pool noise even though we were just feet away. Negatives were that as stated in other reviews, we did have to sweep the floors and couches after arrival due to sand. Also, as far as using the bonus room/sun room as a regular bedroom - be aware - our teenagers slept there - and we later realized the area is somewhat viewable from street level. Consider privacy issues. Overall - a very pleasant experience.

This unit was perfect for our group, which had six adults, three kids under the age of ten, and one infant. We had plenty of space for both sleep and play, especially with the enclosed porch area that features two twin beds and a sectional. We've stayed at Phoenix V for several years with this being the best stay yet. The shared amenities are great, too, especially the grill area and splash pad. Our only complaint was timely responsiveness from the management team. We had to make multiple phone calls or send multiple emails to reach customer service. However, my crew would be happy to rent this unit again.

It was a great location, right on bottom level, great access to the pools, both outside and indoor, easy access to the beach. The only thing that we felt was not to par was that there was a gross spot of dried sand or dust on the wall of the bonus room, the fake drawer under the sink was not attached and could have done a little more with sweeping. There was sand throughout the condo. I get it is on the beach but just walking on it felt gritty since we just got there and haven’t been to the beach yet. But overall it was nice.

We loved our stay in this unit! My grandson especially loved the room off the master bedroom. Unit needs a broom, we couldn’t find one. Also the extra room does have a leak when it rains. Didn’t interfere with trip but owner will want to look into it.

We had a wonderful time! The hot water in the sink in the kitchen did not work.

Great location. This is considered a basement unit and walking to it you may feel like you’re in a submarine, but once inside - it definitely feels like a ground floor unit.
Pros:
We loved the easy access to the pool and the beach. With younger ones, it was so nice for them (and us older ones!)
We didn’t have to wait for elevators and in a building with 15 or more floors and only 4 elevators, that was a huge plus.
We could park and unload luggage or groceries and wheel it to our room with carts provided.
The bonus room was perfect for the teens with us even though to get to it you have to go through the primary bedroom.
The sand on the beach is wonderful! Soft and never got too hot to walk on without shoes.
Plenty of seating in living room.
Unit was clean upon arrival.
Woman who helped us with parking passes was very friendly, informative and patient.
Cons:
For the price of the rental, parking should be included.
Very weak Wi-Fi and poor cell reception inside the unit.

Our family of 3, which includes our 3 year old son, spent 8 nights at this unit. Our son didn't want to leave! The ground level was ideal as our kiddo thinks he's a daredevil. The unit was clean. Check-in and check-out was a breeze.
Parking was convenient. Our only hiccup was we couldn't find the book with the Wi-Fi password. After searching we found it. The view was beautiful. The pools and splash pad were popular with our kiddo. Phoenix V facilities were clean. The beach was beautiful and clean. We rented chairs to avoid having to bring a ton of stuff with us. It was worth it. We plan to stay at this unit again the next time we're in Orange Beach.

Awesome location and very nice condo. It is bigger than if seems in the pictures. We didn't have any problems while we were there. Loved how close it is to the pool and to the beach access.

Upon arrival in Gulf Shores, our group found that this property was under renovation, with the balconies being worked on. The result was our forced evacuation from the facility during the daytime hours (Monday - Friday of our trip) as well as no use of our patio during those times to access the beach. It would have been nice to know this ahead of time, but the property did cut our rate as a result, so we felt that we were heard by Phoenix Rentals.

Otherwise, it was a beautiful condo and suited our needs perfectly. We would recommend this location and would consider staying again.