Phoenix West 2109

This was the PERFECT condo to celebrate my mom’s 70th birthday. We had 7 adults and 3 generations in the house and we all had the best time! I would absolutely stay here again. The balcony was the BEST!

Incredibly happy with our experience at Phoenix West. This condo and property were both beautiful! The condo was very clean. We had 6 adults and a toddler traveling and this unit has so much room for all of us. The view from the balcony was beautiful. If we are ever in Orange Beach again we will definitely be coming back to Phoenix West.

Very nice, spacious and a great view! Unit worked out great for our family of 10.

We absolutely loved the condo and Phoenix West. Definitely will be back

We had a great time, there was plenty of space for everyone and everything was clean. Any/all staff was very helpful and polite. The view from the balcony was spectacular. Couldn’t have asked for a better time to just relax and have fun with the kids and grandkids. Definitely will be where we stay for future vacations.

came in from D.C. to surprise a friend for her 60th birthday. First experience on the gulf coast. Is now on our list of travel destinations. Will definitely be returning.

This condo was perfect. Everything was clean and nice. Great location. I would stay here again.

WOW... what a wonderful time we had at this beautiful facility. The front desk help was so nice & helpful & the entire facility was so clean & easy to access. We will all be back back for sure.

This was a very nice condo. It met all of our needs for the size of our party. The views were amazing. The finishing touches were very thought out.

We were all astounded by the beauty and cleanliness of this condo. exactly as we hoped and are very happy we chose this unit. The view from all rooms and balcony were fantastic. Thanks to the owners for using your home.

The Condo was very spacious and clean !! The balcony was aMazing! There were 7 adults and two kids in our party and we had plenty of room . Even though we were on the 21st floor , the elevators were fast !

Beautiful Condo. 8 adults and our 3 year old granddaughter had a wonderful time. Unit was nice and clean.

We really enjoyed our stay at this condo. View was gargeous. Condo was exactly at it appeared on the photos. It was really nice having a bathroom for each bedroom and an extra half bath in the hall area. Pools was nice...loved the lazy River. The only suggestion I have is the balcony is so large it would be nice to have another table or more chairs. We will stay again.

Very clean and close to shopping and restaurants

We gathered our children, grandchildren, and their spouses for a family reunion. The condo had room for everyone! It was spacious and comfortable. What a wonderful view!

Property description was perfect. It was clean and well maintained. The owners provided excellent customer service. The only complaint would be the twin bed mattresses. The other mattresses were not too bad.
We enjoyed the short walk to the beach. Loved eating at Luna’s and G.T.’s
Ordered our groceries online which saved time. Would definitely recommend this condo to others

Beautiful resort and condo was perfect! Location was close to everything and easy walk to the beach and the lazy river was the kids favorite. This is our 3rd year to Phoenix West and is our favorite.

Beautiful view from high above the beach. Very few extended elevator waits. Clean property. Enjoyed the stay.

Great week! Perfect for our family!

The condo was prefect the condo was clean and was well maintained.

We enjoyed our stay at Phoenix West 2109! Plenty of room for our large family and walking distance to two of our favorite restaurants, Doc's and WolfBay. Will keep this in mind for future stays.

We enjoyed our stay at Phoenix West 2109! Plenty of room for our large family and walking distance to two of our favorite restaurants, Doc's and WolfBay. Will keep this in mind for future stays.

Property was dirty at arrival, sand and crumbs on the counters and floors. Hair was in the master bedroom on the sheets. Property manager emailed about how the stay was going sent a message back about the lack of cleaning, never heard back.

The condo’s amenities were great, and the view was gorgeous. However paying $250 for cleaning when it wasn’t clean is enough to Deter me from staying again.

Nice property and beautiful view and well decorated but a few small appliances and pans were in poor condition or didn't work.

Nice property and beautiful view and well decorated but a few small appliances and pans were in poor condition or didn't work.

Great location, checkin staff very nice, beautiful condominium. Our condo itself was dirty! Dirty dishes mixed in with clean ones, living room rug still had food on it, master bathroom had tons of sand, master bathroom toilet had urine spots on the seat! Very disappointed in what you pay for a cleaning fee & you have to clean up after check in. I have some pictures but I don’t have an option to post them

This is our second visit to Phoenix West with a larger group (4 families) and the location never disappoints. We love the fact that we are right on the beach and the pool, lazy river and slide are all right there. The only issue we had this year the wait times for the elevator. It seemed so much busier than in the past, and being on the 21st floor, we did a lot of waiting for the elevator.
The unit was nicely decorated, but could have been a litter cleaner. I get that it is busy season, and we were able to get into our unit and 30 minutes early, but I felt they could have done a better job of sweeping and cleaning the bathrooms. Otherwise, we were once again, very satisfied and had such a good time!

The shower drain in the front bedroom was plugged up from time to time. The chars at the dining room table are the most uncomfortable chars one could ever be cursed to sit on.

The unit could stand some new pans, the mattresses were a lower quality than I would prefer and for the amount the cleaning fee is the place could definitely have been cleaner...dust in dressers, crumbs under coffee table.

Problem with TV's in 3 bedrooms...twin beds OK for children, NOT for adults...spacious inside & on balcony. Note; 4 & 1/2 baths not 5 baths.

2109 was everything it said it would be - clean, spacious and an unbelievable deck with a view! This was our first trip to Alabama and the community was nothing but southern hospitality. The property was clean and staff was friendly. And we can’t say enough about the beaches - so beautiful! When checking in we dropped a glass bottle in the garage - it was cleaned up within the hour! We will be back!! The sunset dolphin cruise out of bear point marina-cold mil fleet- was awesome- worth every penny and the crew was great!!!!

Really enjoyed our stay at your condo. We had a great time and would rent it again.

This condo was perfect for our family. It had a ton of space for our family to be together and hang out. It was furnished nicely and communication with owners while we were there was great.

This is our third year to get 2 rooms and stay with y’all. We are very happy with the accommodations and staff. We have received very good service through Cayce, our agent. My grandchildren always enjoy the lazy river and pool. The condos are spacious, clean, and well maintained. Looking forward to next year!

From the second we walked in we were amazed at how beautiful this condo was. Out of the 25-30 condos we have rented over the years, this is number ONE. I will be back to this condo. I would love to own one just like it. Extremely satisfied with the layout and privacy. This place is like a palace.

Our stay was great! Very spacious condo and plenty of room for the family. Will definitely book again!

The condo was beautiful! Loved being in the corner because the views out all rooms was amazing. The resort is always clean and of course the kids loved the Kay river. Beach is super close and always clean. Can’t wait to go back next year, our 3rd year staying with Phoenix and wouldn’t stay anywhere else.

The condo was beautiful! Loved being in the corner because the views out all rooms was amazing. The resort is always clean and of course the kids loved the Kay river. Beach is super close and always clean. Can’t wait to go back next year, our 3rd year staying with Phoenix and wouldn’t stay anywhere else.

We loved everything about our stay! The condo is beautiful, so clean and well kept. The beaches were pristine, and the kids (and adults - who am I kidding) loved the lazy river, the slide, and the pools. An A+++ from my gang!

Condo was clean and spacious. Stayed at turquoise place the past few years and like this one better. Better layout with the pools.

We were very satisfied with the accommodations. We had enough room for the entire family and still feel comfortable. No major issues, had a small issue with one of the bedrooms with tv reception. We made one phone call and it was resolved within hours. We would not hesitate a return visit.

We had an amazing time at Phoenix West 2109 over New Years. The condo was well furnished and had ample accommodations for all of us. Would highly recommend this property and will likely be a return visitor.

The entire stay was perfect. Family from Birmingham area and Tuscaloosa came to Orange Beach to celebrate Thanksgiving with close relatives who are residents of Foley. Property was very clean and beautiful. Very comfortable for each guest to have their own bedroom and bath. Very convenient to restaurants and grocery stores. The Gulf view from each room was beautiful.

We loved staying here! It was a very nice condo. Beautiful view, lots of space. There are a few very minor things that could be fixed to make it even better but nothing that would make me not stay here again.
Also if you plan on cooking a lot the kitchen isn't super well stocked.
Overall very nice place to stay!

very nice

We are a family of 6 adults and one toddler. The condo was plenty big and the accommodations lovely. Lots of room to spread out. The pool and lazy river was fun for everyone. If you are looking for a family fun place this is it!!! The only negative comment I can make is that the elevators get backed up from time to time, but that is true of any popular place you stay. We would rent this condo again.

We had a wonderful time here. The building is filled with fun things to do for everyone. Even the adults went down he waterslide. The condo itself is huge and we all had plenty of room to spread out and loved how the bedrooms are in the back so you could still work in the kitchen, watch tv, etc without disturbing the little ones napping. Try the restaurants across the street! I can't remember the names but one is a breakfast place and the other a dinner spot and both were so delicious. We highly recommend staying in this unit.

We have stayed at the Phoenix West for 7 straight years and this particular unit two years in a row. It is beautiful and has everything we need for a week stay! The views are breathtaking. Plenty of room for card games and good quality family time....and room to relax and read a book if you want some time to your self- the indoor pool, outdoor pools, lazy river, slide, and easy beach access make this condo perfect!

We enjoyed this property so much even though the beach weather didn’t cooperate. The condo unit was very clean and spacious to accommodate our family of 6. We would definitely recommend this place!

This is a fun condo. Plenty of seating and room for our whole party which was 3 families and a few kids. Coming and going was easy. Views were nice. Recommendations from the manager a real plus because he gave us tips on which places take reservations so we never waited for a meal. Hope to rent here again when the weather is a little warmer.

This is a fun condo. Plenty of seating and room for our whole party which was 3 families and a few kids. Coming and going was easy. Views were nice. Recommendations from the manager a real plus because he gave us tips on which places take reservations so we never waited for a meal. Hope to rent here again when the weather is a little warmer.

Phoenix Rentals was easy to work with and the condo was clean and relaxing. The kitchen was well stocked and the property had great amenities. Beautiful view from the balconies. Highly recommend this condo for a great and enjoyable stay.

This is a wonderful corner unit with everything you need. Staff is great here as well. All 4 rooms are well appointed so no one feels they received the lesser room. Great for families!!

The condo was very nice with plenty of room for 8 of us. The living area has plenty of seating and kitchen is roomy with open floor plan to dining and living area. Everyone in our group loved it.

Had a great time in orange beach and the Phoenix West is top notch with everything you need to have a super vacation.
Our condo was very nice and clean. We had an ice machine in our room which was great for our daily beach trips.
The pool area is very nice and great for young kids. The beach is excellent. There's a nice area for grilling if needed.
Great trip and look forward to coming back.

The condo was very spacious and well decorated. The corner balcony offered breathtaking views.

The only negative is you must provide every basic need...toilet tissue, dishwasher detergent, any cleaning supply needed. I felt for the price we paid, they would have provided basic needs such as paper towels, to, etc!

Our rental was beautiful. The check in was fairly easy although after a 12 hour drive we grew impatient waiting to get into the parking garage. The elevators were a nightmare. There were multiple times we had to wait 1/2 hour or more to get on, even with splitting up our group.

This property was great for 7 adults to be at the same time. We were each able to have our own bathroom and bedroom. The indoor pool was cold. The children seemed to enjoy it but the older folks had difficulty adjusting to the temperature. We stayed at Phoenix West II before and the indoor pool was wonderful for the adult crowd. The tv in one of the rooms did not work and the master shower smelled musty and moldy. We bought some shower cleaner and that improved the smell. We left a note about these problems.

This property was great for 7 adults to be at the same time. We were each able to have our own bathroom and bedroom. The indoor pool was cold. The children seemed to enjoy it but the older folks had difficulty adjusting to the temperature. We stayed at Phoenix West II before and the indoor pool was wonderful for the adult crowd. The tv in one of the rooms did not work and the master shower smelled musty and moldy. We bought some shower cleaner and that improved the smell. We left a note about these problems.

Had a great family trip. Grandparents and kids all had a good time and very comfortable stay.

Manager's Response

We had a great time, weather was perfect., condo was well appointed and comfortable. Cleaning crew did a good job on everything except the floors. Felt sand underfoot and some dust bunnies.

Manager's Response

It was beautiful,clean and the property is excellent. We had made such wonderful memories and it was part to the beautiful condo we stayed in. We had 10 people and it was perfect and we had more than enough space for everyone. We had breathtaking sunrises and sunsets from the balany. Relaxed and fun of love!!! Thank you!

Manager's Response

Great time

Manager's Response

It was great overall! It was actually better than the photos, I thought. We did struggle when the toilet paper run out in one of the bathrooms. I assumed there would be another roll under the sink -- but there wasn't anywhere. So I think a warning about that could be good (or just leaving two rolls in every bathroom?). Also, I thought it was strange that there wasn't any dishsoap. We left ours for the next guests. It was only a dollar to buy. Also, a note about the cushions on the outdoor furniture. The wind was very strong when we were there because of the hurricane hitting Florida, and I woke up one morning to find some cushions up against the railings. They need to be tied onto the chairs better. We didn't spend time out there because of the wind, but I did move the cushions back on the chairs. Overall we had a great time and the place was wonderful.

Manager's Response

Great!

Manager's Response

We had a great time. Nice size unit, great views, great amenities . My only complaint was - no hair dryer. Had to go out and purchase one.

Manager's Response

Cayce was wonderful to work with from my first e-mail to him and thru the entire week. He made me feel like we were friends and he was "there" for me. We had a group of 8 ranging in age from 3 up to 71 and the condo beautifully accommodated all of us and met our every need. We had such a relaxing, fun and special week which was exactly what we wanted and needed. Many Thanks to VRBO and Cayce! You're the BEST and we appreciate everything!

Manager's Response

2109 was beautiful. Needs very little repairs and hangers would be nice. Will definitely be back.

Manager's Response

Great place to stay

Manager's Response

This condo was amazing! Very spatious, clean, and beautifully furnished. The views are tremendous from the huge balcony. We had our entire family there and it was perfect for everyone to have their own bedroom and bathroom! The rooms were all exactly as described and pictured, so there were no surprises. The time of our visit was a little bit early relative to the busy season, but the property was quiet and we never had any problems getting one of the four elevators. And the property management company was GREAT, responding to my 2 emailed questions within minutes! We will definitely keep this property number on hand for future trips to the coast!!

This is a beautiful condo. Decorated perfectly. There is a ton of room. We had 11 people and it was super comfy. There is all the necessities in the kitchen. The view is to die for. And the condo amenities are fab. I read all these reviews on here and see the complaints about the elevators. I have stayed here several times on spring break week which is busy and have never waited more than a minute or two!

Manager's Response

Had a wonderful time!

Manager's Response

Loved this condo! It was huge. With six kids and four adults we didn't feel cramped at all. We will definitely be back.

This was the perfect stay for us. With a lot of small children we really needed the space. Everything was in working order and I'm sure we will come again. Thanks!

Pros: Nice, clean, and spacious. Enjoyed having the ice machine.
Cons: Everyone arriving at same time and all trying to find carts and waiting forever on elevator.
Light out in pantry and no replacement bulb.

Manager's Response

I had family from Michigan, Texas, Mississippi, Georgia and Louisiana, reunion. Everything was flawless, and Cayce was wonderful, and easy to get a hold of (communication was wonderful) The place was a great size to have our family get-together. I would stay here again. (the "only" complaint, is as everyone else's the elevator. Sometimes had to wait 20 minutes to catch an elevator. Only 4 elevators in Phoenix West unit)

Manager's Response

We had a wonderful time. Our condo was beautiful with an unbelievable view of the beach. We did not have any complaints and we had five grandchildren (all young) and 7 adults. We will be coming back next summer. The pools and grounds were amazing also.

Manager's Response

The condo was very clean and well kept. Anytime we called maintaince they were there ASAP.The layout of bedrooms and bathrooms went great for my family. We were all able to be together in the huge den, kitchen and dining area, but had our own privacy in the bedroom and bath area.The pools, lazy river, slide and baby pool were great amenities for all ages of my grandchildren. There was something for everyone!

Manager's Response

All of my family (adults and children alike) loves this place. Favorite amenities include the lazy river, water slide and barbecue area. A condo area so large that 10 people live together for 4 days/nights and do not get in each other's way. We will continue to visit this venue for years to come.

Manager's Response

Management, Casey, was great. Answered all questions, called back promptly. Had alot of rain which was lousy. Condo was what we expected and loved the keyless entry.

Manager's Response

We enjoyed the condo very much with our family. Everything was in great shape and we had a wonderful time.
The balcony is super large, being an end unit, and we had many enjoyable evenings sitting outside and relaxing. Luckiy, the weather was perfect the entire trip! Hated to pack up and start our journey home to Missouri.

Manager's Response

Overall great location, great property, awesome views, extremly clean, great price.

Manager's Response

This was a perfect place for us. The location And view could not be better.

Manager's Response

Great

Manager's Response

We had a wonderful vacation in Orange Beach. Our unit was excellent!! The place was clean, and stocked to support our large group. Our beds were all comfortable! LOVE the keyless entry! Internet was great through-out the unit.

Manager's Response