Phoenix VII 507

We stayed here for our anniversary. Everything was as listed. I do suggest bringing soap because we only got one tiny bar and it was broken in little pieces. Other than that, everything was lovely and we look forward to staying again, this time bringing our children!

Great location. Clean and maintained. King size bed slept amazing. Fast internet. Condo had everything we needed. Gorgeous view. Pools were excellent. Elevators were pretty fast, only had to wait a few mins during checkin and checkout times but that is understandable and expected.. and even then it wasn’t a long wait. Had several good restaurants close to us. Daisy donuts and shrimp basket are pretty great. Host was very responsive with any questions we had. Will definitely refer to friends and book again.

Very clean one bedroom condo....well equipped and clean....
Keyless entry made it easy to get in and out.....
Quick response to my requests for some kitchen utensils....
Enjoyed our stay very much...

Wish weather had been nicer but that’s out of our control. Unit was ok. Couldn’t get ice maker to work and had to buy ice. Went out and bought pizza pan cause unit did not have one either. Didn’t do a lot of cooking so wasn’t that big of a deal. Recliner in living room was broken down... not the worse rental but definitely not at the top of my list for future bookings at this unit.

Wish weather had been nicer but that’s out of our control. Unit was ok. Couldn’t get ice maker to work and had to buy ice. Went out and bought pizza pan cause unit did not have one either. Didn’t do a lot of cooking so wasn’t that big of a deal. Recliner in living room was broken down... not the worse rental but definitely not at the top of my list for future bookings at this unit.

very nice location

Mold was on the vents. Bed, pillows need to be replaced. Pool and beach was nice. Many areas in the condo need to updated/fixed.

Manager's Response

Great stay. Was just 2 of us pleat of room. Was very clean when we arrived easy check in We will stay again.

Phoenix Rentals are not on the property. The company that manages the building & has employees on the property is Brett-Robinson. My TV didn’t work & people were smoking next door & this lady from Brett-Robinson came up & helped me. I left something in the room after checkout & came right back & nobody could help me get in. Called Phoenix Rental & no answer. I would never rent again from them.

Great unit in an equally great complex! The pool was huge with easy access to beach. Only complaint about the trip was that is seems there are WAY too many condos/homes/hotels compared to the number of restaurants in the area.

Great unit in an equally great complex! The pool was huge with easy access to beach. Only complaint about the trip was that is seems there are WAY too many condos/homes/hotels compared to the number of restaurants in the area.

The bed was terrible needs to be replaced wore out

Clean, perfect place to be!!! I recommend it and will stay again!! Friendly staff!!

We had a great time! Room was beautiful. Highly recommended. We do wish the outdoor pool was heated atleast in non peak months. Being from Michigan and cooped up for winter, our kids just wanted to be at the indoor pool (not in the sunshine lol) But that's just being nit picky. Our stay was great, beach was beautiful! We will definitely be back! Truly a hidden gem!

Very good overall.

Great room location, great view! It was super nice to have property management ensure everything you need is available.

Average condo stay. Unit was clean. Furniture was well worn. Bed was very worn.
closet door was off the hinges.
Average stay. nothing extra.

Manager's Response

We were disappointed with the room. Knob missing from cabinet, closet doors were broken just sitting in closet, water stood against doors rather than draining off patio.

Manager's Response

Condo was very clean and up to date. My only caution is that if you have littles, there’s no locks on the patio doors up high. Beach and pool were perfect as well. Highly recommend!

Phoenix VII stay was good. All the other guest were very nice and polite.

Fun and a happy place

We loved our room and the amenities at Phoenix 7! The pool was great!! The only complaint we have is the front desk staff. Each time we interacted with them, the ladies were very rude.

This was the worst experience I’ve ever had. The refrigerator was leaking water inside. It ruined the entire top shelf of our food. The air vents had obvious mold in them. When we discovered this and reached out via email, we never got a response. We ended up leaving early due to myself and one of my young children being sick due to the mold covered vent in the bedroom blowing in our faces while we slept. We will never stay at Phoenix 7 again! The poor condition of the room was beyond ridiculous and lack of response made it even worse!

Great time with sandy beaches and great facility!